Appendix D

Troubleshooting

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

System does

Make sure you subscribe to caller ID with call waiting

not receive

 

features provided by your local telephone company.

caller ID when

 

Caller ID features will work only if both you and the

on a call.

 

caller are in areas offering caller ID service, and if both

 

 

telephone companies use compatible equipment.

 

 

 

Incomplete

If a caller leaves a very long message, part of it may be

messages.

 

lost when the system disconnects the call after

 

 

four minutes.

 

If the caller pauses for longer than seven seconds, the

 

 

system stops recording and disconnects the call.

 

If the system’s memory becomes full during a message,

 

 

the system stops recording and disconnects the call.

 

If the caller's voice is very soft, the system may stop

 

 

recording and disconnects the call.

 

 

 

Difficulty hearing

Press VOLUME to increase speaker volume.

messages.

 

 

System does not answer after correct number of rings.

Make sure that the answering system is on (page 55).

If toll saver is activated, the number of rings changes to two when you have new messages stored (page 59).

If the memory is full or the system is off, the system will answer after 10 rings.

System

• You need to reset the answering system clock (see

announces “Time

pages 53-54).

and day not set.”

 

83

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Image 88
AT&T TL92378 user manual Day not set