AT&T TL92378 user manual Troubleshooting

Appendix D

Troubleshooting

I cannot dial	•	First try all the suggestions above.
out.	•	Make sure you have a dial tone before dialing. The
		cordless handset may take a second or two to find the
		telephone base and produce a dial tone. This is normal.
		Wait an extra second before dialing.
	•	Eliminate any background noise. Noise from a television,
		radio or other appliances may cause the phone to not
		dial out properly. If you cannot eliminate the background
		noise, first try muting the cordless handset before
		dialing, or dialing from another room in your home with
		less background noise.
	•	If the other phones in your home are having the same
		problem, the problem is in your wiring or local service.
		Contact your local telephone company (charges
		may apply).
My cordless	•	Make sure the power cord is securely plugged into the
handset isn’t		telephone base. Plug the unit into a different, working
performing		electrical outlet not controlled by a wall switch.
normally.	•	Move the cordless handset closer to the telephone base.
		You might have moved out of range.
	•	Reset the telephone base. Unplug the unit’s electrical
		power. Wait for 15 seconds then plug it back in.
		Allow up to one minute for the cordless handset and
		telephone base to reset.
	•	Other electronic products can cause interference to
		your cordless phone. Try installing your phone as far
		away from these types of electronic devices as possible:
		television sets, VCRs, or other cordless telephones.

The handset registration is unsuccessful.

Follow the steps below to re-register the handset.

1.Make sure the handset is out of the telephone base or charger and shows NOT REGISTERED before you begin registration.

2.Press and hold HANDSET LOCATOR for about four seconds (until the red IN USE light on the telephone base is on) and then release the button.

3.Place the unregistered handset into telephone base or charger.

Refer to the Handset registration section on page 73

for details.

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