KH2508A / KH2516A User Manual
Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.
In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade. See The Firmware Upgrade Utility, page 51, for upgrade details.
Symptom | Action |
|
|
Mouse and/or Keyboard not | The mouse and/or keyboard need to be reset. |
responding. | Unplug the cable(s) from the console port(s), then |
| plug it (them) back in. |
|
|
All Station IDs display as 01. | Station 1 suddenly lost its power. Wait a few |
| seconds for the system to reinitialize the station |
| sequence and display the proper IDs. |
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