| Appendix |
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Panel Array Mode |
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Problem | Resolution |
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Low resolution video in | Increase the number of panels that are displayed. |
Panel Array Mode. |
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When multiple remote users | The first user to invoke Panel Array Mode should set it to |
are logged in concurrently, | display at least 4 panels. |
some of them only receive a |
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partial image. |
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The Windows Client |
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Problem | Resolution |
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The Windows Client won't | DirectX 7.0 or higher must be installed on the remote |
connect to the KL9108 / | computer. |
KL9116. |
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The remote computer’s | 1. Use the AutoSync feature (see Video Adjustment, |
pointer is out of sync. | page 78), to sync the local and remote monitors. |
| 2. If that doesn't resolve the problem, use the Adjust |
| Mouse feature (see Adjust mouse, page 77) to bring |
| them back in sync. |
| 3. If the two methods described above fail to resolve the |
| problem, use the Toggle Mouse Display function (see |
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Part of the remote window | 1. If Keep Screen Size (see page 72) is not enabled, use |
is off my monitor. | the AutoSync feature (see Video Adjustment, |
| page 78) to synchronize the local and remote moni- |
| tors. |
| 2. If Keep Screen Size is enabled, you can scroll to the |
| areas that are off the screen. See the note on page 72 |
| for details. |
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The remote computer’s | Enable Keep Screen Size (see page 72). |
display is rotated 90 |
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degrees. |
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I cannot run Net Meeting | Enable Keep Screen Size (see page 72). |
when the Windows Client is |
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running. |
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When I log in, the browser | The certificate’s name is not found on Microsoft’s list of |
generates a CA Root | Trusted Authorities. However, the certificate can be |
certificate is not trusted, or | trusted. See Trusted Certificates, page 149, for details. |
a Certificate Error |
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response. |
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155