Appendix

 

 

 

 

Panel Array Mode

 

 

 

Problem

Resolution

 

 

Low resolution video in

Increase the number of panels that are displayed.

Panel Array Mode.

 

 

 

When multiple remote users

The first user to invoke Panel Array Mode should set it to

are logged in concurrently,

display at least 4 panels.

some of them only receive a

 

partial image.

 

 

 

The Windows Client

 

 

 

Problem

Resolution

 

 

The Windows Client won't

DirectX 7.0 or higher must be installed on the remote

connect to the KL9108 /

computer.

KL9116.

 

 

 

The remote computer’s

1. Use the AutoSync feature (see Video Adjustment,

pointer is out of sync.

page 78), to sync the local and remote monitors.

 

2. If that doesn't resolve the problem, use the Adjust

 

Mouse feature (see Adjust mouse, page 77) to bring

 

them back in sync.

 

3. If the two methods described above fail to resolve the

 

problem, use the Toggle Mouse Display function (see

 

page 77).

 

4. See Additional Mouse Synchronization Procedures,

 

page 158.

 

 

Part of the remote window

1. If Keep Screen Size (see page 72) is not enabled, use

is off my monitor.

the AutoSync feature (see Video Adjustment,

 

page 78) to synchronize the local and remote moni-

 

tors.

 

2. If Keep Screen Size is enabled, you can scroll to the

 

areas that are off the screen. See the note on page 72

 

for details.

 

 

The remote computer’s

Enable Keep Screen Size (see page 72).

display is rotated 90

 

degrees.

 

 

 

I cannot run Net Meeting

Enable Keep Screen Size (see page 72).

when the Windows Client is

 

running.

 

 

 

When I log in, the browser

The certificate’s name is not found on Microsoft’s list of

generates a CA Root

Trusted Authorities. However, the certificate can be

certificate is not trusted, or

trusted. See Trusted Certificates, page 149, for details.

a Certificate Error

 

response.

 

 

 

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