Appendix

 

 

 

 

General Operation

 

 

 

Problem

Resolution

 

 

Erratic operation

Press and hold the Reset button (see page 9) for at least

 

three seconds.

 

 

Mouse and/or keyboard not

Unplug the cable(s) from the console port(s), and then

responding

plug it back in again.

 

 

Sudden loss of network

Close your KL9108 / KL9116 connection. Wait

connection

approximately 30 seconds, and then log in again.

 

 

When logging in from a

Make sure to include the forward slash and correct login

browser, the following

string when you specify the KL9108 / KL9116's IP

message appears: 404

address. (See Default Webpage Name, page 54.)

Object Not Found.

 

 

 

Two pointers appear when I

You can shrink the non-functioning pointer so that it is

login from a remote

almost invisible. See Toggle mouse display, page 77, for

computer.

details.

 

 

The OSD display is

Press [F6] to blank the background when using the OSD.

intermittent when accessing

 

a computer for which the

 

display refresh rate is set to

 

56Hz.

 

 

 

I can’t set the computers’

If you wish to set the screen resolutions of the connected

screen resolutions higher

computers to something higher than 1280 x 1024, see

than 1280 x 1024, even

Screen Resolutions Higher than 1280 x 1024, page 156.

though the KL9108 /

 

KL9116 supports 1600 x

 

1200 for remote computers.

 

 

 

When I switch to one of the

To resolve the problem, connect an external KVM

computers on my

console (with a monitor capable of displaying the

installation, the LCD

problem computer’s screen resolution) to the KL9108 /

monitor screen goes blank.

KL9116’s external console ports. Use the external

All I see is a black screen.

console to access the problem computer and reduce its

 

resolution to 1280 x 1024.

 

Note: Although the LCD monitor only supports video

 

resolutions of up to 1280 x 1024, the KL9108 / KL9116,

 

itself can support video resolutions up to 1600 x 1200 @

 

60 Hz. If you wish to set the screen resolutions of the

 

connected computers to something higher than 1280 x

 

1024, see Screen Resolutions Higher than 1280 x 1024,

 

page 156 for details.

 

 

When viewing a computer

Try to move the pointer up and down, and side to side to

with a high screen

expose the parts of the desktop that you can’t see. If this

resolution from a remote

doesn’t work, toggling the mouse display will allow you to

computer, I can’t see the

use the computer’s own pointer to view the rest of the

entire desktop.

desktop. See Toggle mouse display, page 77.

 

 

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