KL9108 / KL9116 User Manual

The Java Client

For mouse synchronization problems, see The Message Board Button Bar, page 99, and Additional Mouse Synchronization Procedures, page 158. For connection and operation problems, see the table below:

Problem

Resolution

 

 

Java Client won't connect to

1. Java 2 JRE 1.4.2 or higher must be installed on your

the KL9108 / KL9116.

computer.

 

2. Make sure to include the forward slash and login

 

string (see Default Webpage Name, page 54) when

 

you specify the KL9108 / KL9116's IP address.

 

3. Close the Java Client, reopen it, and try again.

 

 

Pressing the Windows

Java doesn't support the Windows Menu key.

Menu key has no effect.

 

 

 

Java Client performance

Exit the program and start again.

deteriorates.

 

 

 

National language

If the local keyboard is set to a non-English layout, you

characters do not appear.

must set the remote computer's keyboard layout to

 

English.

 

 

IP and MAC address filters

IP and MAC address filters only work with the Windows

do not work with the Java

Client. We recommend using the Default Web page

Client.

name (see page 53) as a means to enhance the overall

 

security of the KVM switch.

 

 

The Log Server

Problem

Resolution

 

 

The Log Server program

The Log Server requires a file provided by Microsoft in

does not run.

order to access the database.

 

This file is automatically installed with Windows ME,

 

2000, and XP.

 

For Windows 98 and NT you will have to go to the

 

Microsoft download site:

 

http://www.microsoft.com/data/download.htm to retrieve

 

the file:

 

MDAC 2.7 RTM - Refresh (2.70.9001.0)

 

Since this driver is used in Windows Office Suite, an

 

alternate method of obtaining it is to install Windows

 

Office Suite. Once the driver file or Suite has been

 

installed, the Log Server will run.

 

 

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