KL9108 / KL9116 User Manual

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.

In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade. See Upgrading the Firmware, page 61, for upgrade details.

Administration

Problem

Resolution

 

 

After upgrading firmware,

Delete all temporary Internet files and cookies, close the

the KL9108 / KL9116 still

Web browser, and then open a new instance of the Web

appears to be using the old

browser.

firmware version.

 

 

 

After making changes and

Upgrade your browser to IE 6.0.2800.1106 or higher.

checking Reset on exit and

 

then logging out, the

 

KL9108 / KL9116 doesn’t

 

reset after I exit.

 

 

 

After making changes and

Log in from a remote console to automatically recover

checking Reset on exit,

the correct date.

when I log back in the

If you log in from the local console, go to the

calendar changes to an

Administration page and reset the calendar to the correct

incorrect (much earlier)

date (see page 41 and page 59).

date.

 

 

 

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