KM0216 / KM0432 User Manual

Clear Login Information

If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure:

1.Power off the Matrix KVM Switch and remove the power cord from the power socket.

2.Remove the cover from the Matrix KVM Switch.

3.Using a jumper cap, short the jumper labeled J6 on the mainboard.

J6

4.Replace the power cord and power on the Matrix KVM Switch. The following message appears on the LCD display:

USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED. PLEASE POWER OFF THE SWITCH, REMOVE THE JUMPER, CLOSE THE CASE, THEN RESTART.

5.Power off the Matrix KVM Switch and remove the power cord from the power socket again.

6.Remove the jumper cap from the jumper.

7.Replace the cover on the switch. Replace the power cord and power on the KVM switch.

8.The OSD login information is cleared (see page 31) and you can reset passwords for the Administrators and Users.

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