Appendix

Troubleshooting

Problem

Solution

 

 

The operator can only

There is only one display channel for all the ports on a

access one port on a

cascaded KVM switch. The previous operator's access

cascaded KVM switch

timeout expired (see SET ACCESS TIMEOUT, page 42), so

and cannot switch to

the port is released, but his logout timeout has not expired so

any of the other ports.

the display channel has not been released.

 

To avoid this problem, be sure to set a reasonable logout

 

timeout (see SET LOGOUT TIMEOUT, page 40) for all

 

users.

 

 

When I emulate the Sun

To go into OK Mode, use the following key sequence:

keyboard, I can’t go into

1. Press and release [Ctrl].

OK Mode ([Stop] [A]).

2. Press and hold [T].

 

 

3. Press and hold [A].

 

4. Release [T] and [A] together.

 

 

Some computers on my

Broadcast Mode commands are sent from the console to all

installation don’t seem

computers, whether directly connected to the first stage

to receive Broadcast

Matrix KVM Switch or attached to a daisy chained Matrix

Mode commands.

KVM Switch. (Broadcast Mode commands are not sent to

 

computers attached to cascaded KVM switches.)

 

Additionally, Broadcast Mode commands for one operating

 

system may not be recognized by another operating system.

 

 

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