Appendix

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets.

In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade. See Chapter 7, Upgrading The Firmware, for upgrade details.

Problem 1:

On a safe shutdown and reboot operation, when rebooting, the computer stops at the logon screen and waits for a Username and Password instead of automatically logging on.

Solution:

The Autologon function hasn't been configured. Set it up as follows:

1.For Win NT, run regedit.exe; for Win 2000 or XP, run regedt32

2.Select the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Winlogon

3.Under the Edit menu, select Add Value.

4.Add the variables and values as shown in the table below:

Name

Value

 

 

DefaultDomainName

[domain name for this computer]

 

 

DefaultUserName

[user name for this computer]

 

 

DefaultPassword

[user password for this computer]

 

 

AutoAdminLogon

1

 

 

Note: Remove the brackets and replace the text inside the brackets with suitable values for yourself on this computer.

5.Close the Registry Editor.

Note: Make sure you have a real password (not blank) configured for logging on to your system.

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