22 Troubleshooting

General Troubleshooting

Problem

Possible Solution

 

 

No Display

• Check that the card is seated properly in its expansion

 

slot.

 

• Ensure that the monitor cable is securely fastened to

 

the card.

 

• Make sure that the monitor and computer are plugged

 

in and receiving power.

 

• Make sure that you selected the appropriate monitor

 

when you installed your enhanced driver.

 

 

Screen Defects

• Check if your monitor supports the resolution,

Appear

horizontal (kHz) and vertical (Hz) refresh rates as

 

required by the graphics card.

 

• Check your current resolution, refresh rate, and color

 

depth settings in the Settings and Monitor tabs in your

 

Display Properties dialog.

 

Warning! Ensure that both video card and monitor

 

support resolution and refresh rates you select.

 

Incompatible resolution/refresh rate selection may result in

 

monitor damage. Refer to your monitor's documentation

 

for recommended resolutions and refresh rates.

 

 

Off-Center

• Try adjusting the brightness, sharpness, contrast, and

Screen Image,

color balance controls of your monitor.

Odd Colors or No

• Try adjusting the centering and positioning controls of

Picture

your monitor to position the picture on the screen

 

• Set the monitor's RGB inputs (and sync switches, if this

 

option is available) to 75 Ohms, with the sync set to

 

external.

 

• Digital Flat Panel (DFP) monitor users: refer to your

 

monitor's documentation for the appropriate cable and

 

connector to plug into the DVI-I connector on the

 

graphics card.

 

 

Operating

• Check the driver installation and make sure that all

System Warns

software is correctly loaded corresponding to your

that Video Card

operating system and applications.

Isn’t Properly

• Remove and re-install the ATI drivers for your Radeon®

Configured

X1950 Pro card.

 

 

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ATI Technologies X1950 PRO manual No Display, Screen Defects, Appear, Display Properties dialog, Off-Center, Screen Image