Number of blinks

Problem area

1, 2 or 3 processor or memory

4Fibre Channel interface

5SCSI interface

7Fibre Channel connection

8general internal processing

9SCSI Enclosure Services

•a two second pause

•another series of blinks providing more detailed information for technical personnel.

•a four-second pause

•the blink code sequence will repeat from step 1 until the error is cleared.

In general, any fault will require notification of Diamond Array technical personnel for resolution or for further debug instructions. When you report an error code, please provide both the first and second blink code values.

During a fault condition, more detailed information about the fault may be available via the CLI over the RS-232 interface port or the optional Ethernet port. These error messages should be reported to technical personnel to assist in debugging the problem.

The blink codes are also saved internally by the array to NVRAM (Non Volatile Random Access Memory) and will be displayed at power up if the power to the array is recycled.

Disk drive activity and disk fault LEDs Each dual disk drive sled assembly contains two green activity LEDs and an amber Disk Fault LED. Once the system has successfully powered up and passed POST, the green activity LEDs are full on and the Disk Fault LED off.

The Drive 1 and Drive 2 activity LEDs will stay full on when the system is operational and no disk

81

drive activity is present. As the disk drives are accessed, the green LEDs will flash. If the disk drives are heavily accessed the green activity LEDs will appear to flash at a high rate or may even appear to be completely turned off.

The amber Disk Fault LED will be off under normal operation. If either of the disk drives on a dual disk drive assembly reports a disk error of any kind, the amber Disk Fault LED will come on. The Disk Fault LED can be activated by minor issues such as a disk drive writing to a bad sector (which is usually corrected by the disk drive the next time it writes) or major issues such as a head crash or complete drive failure.

When the Disk Fault LED is turned on, the system will issue a detailed message via the CLI. These messages are not written permanently to the error log file but should be recorded to help assess the disk problem.

If the disk drive error is a non fatal error and the drive is still functional, the array will continue to read and write data to the disk drive but the Disk Fault LED will remain on. If you repeat a drive command or action and it completes successfully, the Disk Fault LED may have been set by an anomaly in the disk drive. You can clear the Disk Fault LED by either power cycling the array or issuing the SledFaultLED command in CLI as per Diagnostic Commands on page 41

If you repeat a disk command or action and the Disk Fault LED remains on, the disk error may be serious. You should write down the error message issued by the CLI and contact technical support via the means easiest for you for assistance (refer to Contact ATTO Technology, Inc. on page viii). If you choose to replace the suspected faulty dual disk drive sled assembly, follow the appropriate procedures.

ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual

Page 91 Page 93
Page 92
Image 92
ATTO Technology S-Class manual Number of blinks
Page 91 Page 93

S-Class specifications

ATTO Technology S-Class is a comprehensive solution designed to optimize storage and networking performance for digital content creation and enterprise environments. This product line specializes in high-performance connectivity, facilitating seamless data transfer and management.

One of the key features of the S-Class is its advanced RAID (Redundant Array of Independent Disks) capabilities. This incorporates various levels of RAID configurations, enabling users to choose the right balance between performance and redundancy. The technology ensures data integrity while maximizing throughput, a crucial aspect for workflows dealing with large files such as video editing and graphic design.

Another standout characteristic of the S-Class is its support for high-speed interfaces, including Thunderbolt and Fibre Channel. With the ability to leverage these high-bandwidth connections, users can achieve exceptional data transfer rates that significantly reduce the time required for file uploads and transfers. This is particularly important in environments demanding real-time data access, such as broadcasting and production studios.

The S-Class also incorporates intelligent storage management features. The ATTO ConfigTool offers a user-friendly interface for monitoring and configuring storage settings, allowing for real-time adjustments and performance tuning. This ensures that users can effectively manage their storage resources, balancing capacity and performance according to their specific needs.

Furthermore, the technology employs a robust set of data protection mechanisms, including snapshot and backup capabilities. This ensures that critical data is safeguarded against potential loss, enhancing operational reliability. The integration of these features supports comprehensive workflow solutions, benefiting industries that require continuous access to high-volume data.

Lastly, the S-Class is built to integrate seamlessly with popular operating systems and platforms, providing versatility and ease of deployment. Whether used in a small studio or a large enterprise environment, ATTO Technology's S-Class stands out as a solution that combines speed, reliability, and manageable performance, making it a top choice for professionals who demand the best in their storage and network infrastructure.

In summary, ATTO Technology S-Class is not just a storage solution; it's a gateway to unlocking peak performance in data management, tailored for the challenges of today’s data-driven landscape.
Top Page Image Contents