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Getting Help

Customer Support

FLO TV Customer Care can answer questions about your account, coverage area, and
specific features available on the FLO TV service.
Contact information:
Web: http://www.flotv.com/help
FAQ: http://www.flotv.com/help/faq
Email: http://www.flotv.com/help/email-support
Phone: 1-888-99-FLOTV (888-993-5688)
Audiovox Customer Care number: 1-800-645-4994
Before requesting support, try to reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to provide the following information:
• The actual error message or problem you are experiencing.
• The steps you took to reproduce the problem.
• The Device ID (may be found on back of the device)
For technical issues related to your device hardware, please contact Audiovox
Customer Care