Chapter 5 TroubleShooting

 

 

 

1 Error Messages

 

 

 

 

 

Indication

Description

Corrective actions

 

 

 

 

 

OverHeat

Head overheat

Wait until the head temperature goes down.

 

Cooling

 

When the temperature becomes low, the

 

 

 

remaining printing resumes.

 

 

 

 

 

Stop

Stop key pressed

Enters a pause after displaying ‘Stop’ by the Stop

 

 

 

command.

 

 

 

If the Pause key is pressed, the printing will

 

 

 

resume.

 

 

 

If the Stop key is pressed again, the stored

 

 

 

printing contents are discarded and ‘ON LINE’

 

 

 

turns on.

 

Cancel

Stop command

Displays ‘Stop’ by the stop command, discards

 

 

reception

the remaining printing contents, and enters

 

 

(communication

pause.

 

 

control)

If the Pause key is pressed, ‘ON LINE’ will turn

 

 

 

 

 

 

on.

 

 

 

 

 

HeadOpen

Mechanism head

Close the mechanism head.

 

 

open

 

 

 

 

 

 

PaperEnd

Paper end (paper out)

Install the paper.

 

 

 

 

 

PaperErr

Paper out (paper

Check the contents and clear with the Stop key.

 

 

position cannot be

Correct the faulty setting of the paper detection

 

 

detected)

 

 

(paper gap, black line, continuous paper).

 

 

 

 

 

 

Correct the faulty parameter for paper (max.

 

 

 

length, continuous paper).

 

 

 

Adjust the sensor or change to the paper that can

 

 

 

accept the paper position detection.

 

 

 

Specify the detection miss checking length with

 

 

 

the M command.

 

 

 

When the paper position cannot be detected

 

 

 

during paper feeding by the specified length, it is

 

 

 

judged error. Generally specify the length about

 

 

 

three times the label length.

 

 

 

In case of continuous paper, specify the label

 

 

 

length with the C command.

 

 

 

Difference between the maximum and minimum

 

 

 

values of the sensor reading voltage must be 0.8

 

 

 

V or more.

 

 

 

Sensor adjustments and check of paper

 

 

 

characteristic (voltage checking) can be

 

 

 

performed with the Maintenance mode.

 

 

 

 

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Citizen CLP-7001, CLP-7401, CLP-7002 user manual Error Messages