Chapter 5 TroubleShooting

4 Ribbon Feed Troubleshooting

Problem

 

Cause and remedy

 

 

 

 

Ribbon doesn't

Wrong ribbon path.

→ Use correct path. (See Chapter 3)

wind.

Ribbon winding direction

→ Set it properly. (See Chapter 3)

 

 

 

is reversed.

 

 

 

Ribbon holder and winder

→ Set it properly. (See Chapter 3)

 

 

tension is not correct.

 

 

 

• Ribbon and paper are not

Contact our service personnel.

 

 

proper.

 

 

Ribbon wrinkles.

Ribbon holder and winder

Set it properly.

 

 

tension is not correct.

 

 

 

Print density (heating

→ Correct the parameter of the Hnn

 

 

factor) is not correct.

 

command in the printing contents

 

 

 

 

definition mode.

 

• Angle of ribbon guide bar

 

(See Appendixes)

 

→ Contact our service personnel to

 

 

is not correct.

 

Head pressure doesn’t

 

adjust the ribbon guide bar.

 

If not, the ribbon may wrinkle.

 

 

match paper width.

 

 

 

 

Adjust head pressure with the

 

• Ribbon and paper are not

 

adjustment screw.

 

 

(See Chapter 4)

 

 

proper.

 

 

 

→ Contact our service personnel.

 

 

 

 

 

 

 

 

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Citizen CLP-7002, CLP-7401, CLP-7001 user manual Ribbon Feed Troubleshooting