Chapter 5 TroubleShooting

1 Error Messages

When there is a problem with the printer:

-A buzzer sounds.

-The error indicator lights up.

-An error message is displayed on the LCD screen. Error descriptions and corrective actions are shown below.

1 Error descriptions and indications

 

Description

Indication

LED

Buzzer

 

 

 

 

Battery dead (for clock and backup RAM)

Battery

Lights

Sounds long

 

 

 

 

Head temperature low

ColdHead

Lights

Sounds long

 

 

 

 

PCB temperature low

Cold PCB

Lights

Sounds long

 

 

 

 

Head resistance value abnormal (error contents and

 

Lights

Sounds long

head information repeatedly displayed)

Head Err

 

 

Rank:

Rank of head resistance value

 

 

 

 

 

Average:

Average of resistance values (A/D

Rank ***

 

 

 

reading value in decimal system)

Ave.***

 

 

Maximum:

Max. resistance value

 

 

 

 

 

Minimum:

Min. resistance value

Max.***

 

 

 

 

Min.***

 

 

 

 

 

 

Communication error (receive buffer ov errun)

OverFlow

Lights

Sounds long

 

 

 

 

Communication error (parity, framing)

S/I Err

Lights

Sounds long

 

 

 

 

Communication error (transmit buffer overflow)

HostBusy

Blinks

Sounds short 3 times

 

 

T.D.Full

 

 

Pause key pressed

Pause

− −

− −

Pause command reception (remote control)

Pause

− −

− −

Head overheat

 

OverHeat

Blinks

Sounds short 3 times

 

 

Cooling

 

 

Stop key pressed

Stop

− −

Sounds short 3 times

Stop command reception (remote control)

Cancel

− −

− −

Mechanism head open

HeadOpen

Lights

Sounds short 3 times

 

 

 

 

Paper end (paper out)

PaperEnd

Lights

Sounds short 3 times

 

 

 

 

Paper out (paper position cannot be detected) (error

PaperErr

Lights

Sounds short 3 times

contents and sensor information repeatedly

 

 

 

displayed)

 

 

 

 

M command: Sets length for detection miss

M CMMD

 

 

 

checking with system command M

 

 

 

Maximum:

Max. value of sensor reading voltage

Max*.**V

 

 

Minimum:

Min. value of sensor reading voltage

Min*.**V

 

 

 

 

 

 

 

Ribbon end

 

RibonOut

Lights

Sounds short 3 times

 

 

 

 

 

PCB overheat

 

OverHeat

Lights

Sounds short 3 times

(PCB or sensor abnormal)

 

 

 

Fan stop

 

Fan stop

Blinks

Sounds short 3 times

 

 

 

 

Option board abnormal

OP Err

Lights

Sounds short 3 times

 

 

 

 

Auto-cutter abnormalı (such as poor engagement)

Cut Err

Lights

Sounds short 3 times

 

 

 

 

ROM checksum error

ROM Err

Lights

Sounds long

 

 

 

 

RAM check error

RAM Err

Lights

Sounds long

 

 

 

 

 

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Citizen CLP-7002, CLP-7401, CLP-7001 user manual Error Messages, Error descriptions and indications