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| Chapter 5 TroubleShooting |
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| 1 Error Messages |
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| Indication | Description | Corrective actions |
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| RibonOut | Ribbon end | Check the contents and clear with the Stop key. |
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| Install the ribbon. |
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| Check that ribbon winds properly. |
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| Correct the faulty setting of the print mode |
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| OverHeat | PCB overheat | Turn off the power and reset the printer. If this |
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| recurs, contact our service personnel. |
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| Fan stop | Fan stops | Check for fan stop caused by the problems such |
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| as foreign matter in the air vent. |
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| Automatically returned if the fan turns again. |
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| If disassembling is needed to remove foreign |
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| matter or the problem cannot be resolved, |
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| contact our service personnel. |
| OP Err | Option board | Turn off the power and reset the printer. If this |
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| abnormal | recurs, contact our service personnel. |
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| Cut Err | Check the contents and clear with the Stop key. | |
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| (such as poor | If this cannot be cleared, turn off the power and |
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| engagement) | |
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| remove foreign matter from the | |
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| If this recurs, contact our service personnel. |
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| ROM Err | ROM checksum error | Turn off the power and reset the printer. If this |
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| recurs, contact our service personnel. |
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| RAM Err | RAM check error | Turn off the power and reset the printer. If this |
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| recurs, contact our service personnel. |
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| − − | System error (such as | First protect the system, then turn off the power |
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| timer or CPU | and reset the printer. If this recurs, contact our |
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| malfunction) | service personnel. |
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