Online services Online services are customized services offered by service providers, independently of mobile phones and mobile phone manufacturers. A SIM card which supports online services works in the same way as a normal SIM card. When you have inserted your SIM card and turned on your phone, your service provider can download data to your SIM card. When you restart your phone after the first data download, a new submenu appears under the menu.

This menu only appears if your SIM card supports this service. Your phone may not support all of the services offered. Some service providers may not use the name “online services”.

To enter your new menu section Select the service provider menu on the desktop.

}Connect } Online Services.

Troubleshooting

Troubleshooting Why doesn’t the phone work the way I want?

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself. However, if you need to hand in your phone for repair, please note that you may lose information and content that you have saved in your phone. You are advised to make a copy of such information before handing your phone in for repair.

Master reset You can return the phone to its original state by deleting the changes that you have made to settings, and the content that you have added or edited.

If you select Reset Settings, the changes that you have made to settings will be deleted.

If you select Reset All, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received

or edited will also be deleted.

This is the Internet version of the user's guide. © Print only for private use.

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Sony Ericsson S710a Connect Online Services Troubleshooting, Troubleshooting Why doesn’t the phone work the way I want?