Getting Started With PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint Store, it probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1.Press and hold 
to turn the phone on.
2.When “Password”appears on the display, enter your
Tip: If you can’t recall your lock code, try using the last four digits of either your Social Security number or PCS Phone Number or try 0000. If none of these work, call PCS Customer Solutions at
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide included with your phone.
Section 1: Getting Started
1A: Setting Up Service | 3 |
