Avaya 10U100 Warranty, F o r m a t i o n, How to obtain warranty repairs, Industry Canada Notice

60653-01 10U100 UserGuide_r2 5/11/01 12:12 AM Page 30

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in f o r m a t i o n

E N G L I S H

How to obtain warranty repairs

To obtain in or out of warranty service, please prepay shipment and return the unit to the appropriate facility listed below:

IN THE UNITED STATES

Customer Service Center

345 Encinal Street

Santa Cruz, CA 95060

Tel. (800) 544-4779

Fax (800) 279-0162

Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing material to prevent damage. Include the following information:

1.A proof-of-purchase indicating model number and date of purchase.

2.Bill-to address

3.Ship-to address

4.Number and description of units shipped

5.Name and telephone number of person to call, should contact be necessary

6.Reason for return and description of the problem

Damage occurring during shipment is deemed the responsibility of the carrier, and claims should be made directly with the carrier.

Industry Canada Notice

Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety require- ments. The Department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (tele- phone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connec-tions of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

This device must be used with a CSA Certified/Listed telephone to ensure personal safety.

Quick Disconnect is a trademark of Plantronics, Inc.

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