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Avaya 2420 Display Keys Page 28 , 2420 User Guide Page 28 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) , Busy - Busy , BusyH - Busy On Held , CFrwd - Call Forwarding All (!) , ClrCW - Clear CW

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Display Keys Page 28 2420 User Guide Page 28 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Busy - Busy

Sets the extension as being busy.

This function does not require any data entered when programmed. This

function cannot be programmed through the phone by the user.

The Busy key sets the extension as busy to callers. If a forward on

busy number is set, it is followed. Otherwise calls go to voicemail if on or

receive busy tone if internal and ringing if external.

To return the extension from busy, press Busy and then .

[User | Button Programming | Advanced | Busy | Busy]

BusyH - Busy On Held

Switch the users busy on held status on/off.

This function requires data entered when programmed. Enter either 0 for off

or 1 for on. This function cannot be programmed through the phone by the

user.

Pressing BusyH switches the user's 'busy on held' state to either on or

off as indicated by the data value. When on, if the users has a call on hold,

new callers receive busy tone (ringing if analogue) or are diverted to

voicemail if enabled, rather than ringing the user. This also overrides call

waiting indication when the user has a call on hold.

This function is not supported via 2420 display keys.

[User | Button Programming | Advanced | Busy | Busy On Held]

CFrwd - Call Forwarding All (!)

Switch call forwarding on/off and set the forwarding number.

This function can be programmed with or without a target forwarding

number. This function can be programmed through the phone by the user

using an Admin key.

If programmed with a forwarding number, that number is shown next to

CFrwd. Pressing CFrwd switches on forwarding to that number.

If programmed without a forwarding number, when CFrwd is pressed,

the user's current forwarding number setting is shown. Change the number

using the telephone keypad and <<< to backspace. When the number

set as required press Done .

When call forwarding is on, CFrwd is shown with a symbol and D

(Diverted) is shown at the top of the display. To switch call forwarding off,

press CFrwd again.

[User | Button Programming | Emulation | Call Forwarding All]

See also:

• "FwNOn - Forward On No Answer On" on page 36.

• "FwUOn - Forward Unconditional On" on page 36.

• "FwdNo - Forward Number" on page 35.

• "FwdH+ - Forward Hunt Group Calls On" on page 35.

ClrCW - Clear CW

Clears the current connected call and connects any waiting call.

This function does not require any data entered when programmed. This

function cannot be programmed through the phone by the user.

Pressing ClrCW disconnects the extension's current call and connects

any waiting call.

[User | Button Programming | Advanced | Call | Clear CW]

Contents

Main Contents The 2420 Telephone ................ 3 Basic Call Handling Features.................................... 5 Index ........................................58 Speed Dials............................... 9 The 2420 Telephone Overview of the 2420 The 2420 Telephone Page 4 2420 User Guide Page 4 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Call Appearance Keys Basic Call Handling Features Answer a Call Make a Call Speed Dial Hold Redial Speakerphone Transfer Conference Message Speed Dials Overview of Speed Dials Speed Dials Page 10 2420 User Guide Page 10 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Using Speed Dials Dialing a Speed Dial Number Deleting a Speed Dial Editing a Speed Dial Converting a Call Log Entry to a Speed Dial Adding a New Speed Dial Using the Call Log Overview of the Call Log Using the Call Log Viewing the Call Log Making Calls from the Call Log Saving a Call Log Entry to Your Speed Dial List Deleting a Call Log Entry Erasing All Logged Calls Setting Which Calls are Logged 2420 Options Overview of 2420 Options Selecting Personalized Options Changing the Ring Pattern Adjusting the Display Contrast Call Log Setup Switch Visual Ring On/Off Using Self Test Selecting the Display Mode Default Phone/Erase All Settings Language Automatic Gain Control (AGC) Display Keys Page 20 2420 User Guide Page 20 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Display Keys Overview of the Display Keys Display Mode Display Key Programming Shorthand Programming Mode Display Keys Page 24 2420 User Guide Page 24 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Longhand Programming Display Keys Page 25 2420 User Guide Page 25 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Display Key Functions <Number> - Dial (#) <Group Name> - Group (#) Display Keys Page 26 2420 User Guide Page 26 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) <User Name> - User (#) Absnt - Set Absent Text Acct - Account Code Entry (!) Display Keys Page 27 2420 User Guide Page 27 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Admin - Self-Administer (!) Apear - Appearance (!) AutCB - Automatic Callback (!) Display Keys Page 28 2420 User Guide Page 28 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Busy - Busy BusyH - Busy On Held CFrwd - Call Forwarding All (!) Display Keys Page 29 2420 User Guide Page 29 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) CnfRV - Conference Meet Me Conf+ - Conference Add CPark - Call Park (!) Display Keys Page 30 2420 User Guide Page 30 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) CPkUp - Call Pickup (!) CWOff - Call Waiting Off CWOn - Call Waiting On Display Keys Page 31 2420 User Guide Page 31 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) DCW - Dial CW Dir - Directory (!) Dirct - Dial Direct Display Keys Page 32 2420 User Guide Page 32 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) DNDOn - Do Not Disturb On DNDOf - Do Not Disturb Off DNDX+ - Do Not Disturb Exception Add Display Keys Page 33 2420 User Guide Page 33 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) DPkUp - Directed Call Pickup (!) Drop - Drop (!) DTone - Secondary Dial Tone Display Keys Page 34 2420 User Guide Page 34 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) FolTo - Follow Me To FwBNo - Forward On Busy Number FwBOn - Forward On Busy On Display Keys Page 35 2420 User Guide Page 35 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) FwdH+ - Forward Hunt Group Calls On FwdH- - Forward Hunt Group Calls Off FwdNo - Forward Number Page Page Page Display Keys Page 39 2420 User Guide Page 39 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) HGNS+ - Set Hunt Group Night Service (!) HGNS- - Clear Hunt Group Night Service HGOS+ - Set Hunt Group Out of Service Page Display Keys Page 41 2420 User Guide Page 41 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) ICSeq - Set Inside Call Sequence IDial - Dial Intercom Inclu - Dial Inclusion Display Keys Page 42 2420 User Guide Page 42 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Listn - Call Listen Login - Extn Login Logof - Extn Logout Display Keys Page 43 2420 User Guide Page 43 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) NATim - Set No Answer Time OCSeq - Set Outside Call Sequence Page - Page Display Keys Page 44 2420 User Guide Page 44 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Park - Call Park to Other Extension (!) PCall - Priority Call PhyEx - Dial Physical Extension by Number Display Keys Page 45 2420 User Guide Page 45 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) PickA - Call Pickup Any PickG - Call Pickup Group PickM - Call Pickup Members Page Display Keys Page 47 2420 User Guide Page 47 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) RBak+ - Ringback When Free RBak- - Cancel Ringback When Free RBSeq - Set Ringback Sequence Display Keys Page 48 2420 User Guide Page 48 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Recor - Call Record Relay - Relay Pulse Rely+ - Relay On Display Keys Page 49 2420 User Guide Page 49 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Resum - Resume Call Rtriv - Retrieve Call Ride - Ride Call Display Keys Page 50 2420 User Guide Page 50 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) RngOf - Ringer Off (!) SAC - Send All Calls (!) Spres - AD Suppress (!) Display Keys Page 51 2420 User Guide Page 51 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Steal - Call Steal SusCW - Suspend CW Suspe - Suspend Call Display Keys Page 52 2420 User Guide Page 52 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Timer - Timer (!) TmDay - Time of Day (!) Toggl - Toggle Calls Display Keys Page 53 2420 User Guide Page 53 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) VMCol - Voicemail Collect VMOff - Voicemail Off VMOn - Voicemail On System Features Introduction Making Calls Answering Calls Call Waiting Call Forwarding Diverting Calls Do Not Disturb Voicemail Default Feature Codes Index Page 58 Index 2420 User Guide Page 58 IP Office 40DHB0002USEG - Issue 1 (29/04/2003) Page Index Page 60 2420 User Guide Page 60 IP Office 40DHB0002USEG - Issue 1 (29/04/2003)