Avaya Inc. | Desktop Charger, Dual Charger, and Quad Charger User Guide |
Using the Softkeys
The softkeys on your WT enable you to quickly activate system features. There are four softkeys and up to 16 features programmed for softkey access. The display area directly above each softkey is programmed with a feature abbreviation to guide your access to the feature. The softkeys are referred to from left to right as A,B,C,D. In our diagram, the corresponding display area is labeled Aaaa, Bbbb, Cccc, Dddd.
The softkeys operate with a toggle function. Press the left or right side of the key to activate the corresponding softkey feature.
View Softkey functions The first four primary softkey features are displayed in the softkey function display area by default. To view all of the features that can be activated through the softkeys, go off hook (briefly press the Start Call key) and then press the FCN key. The second set of feature abbreviations will display in the softkey display area. Each time the FCN key is pressed, a different set of features is displayed, until all 16 possible features have been displayed. The softkey features display in the same sequence as they appear on the Shortcut menu.
Activate any feature while its abbreviation is displayed by pressing the corresponding softkey.
Using the Shortcut keys While scrolling through the softkey functions, a shortcut key may be pressed to activate its corresponding feature, whether or not that feature is currently displayed in the softkey function display area.
Because system features vary, your system administrator will explain them in reference to your telephone system.
Example: Using the previous example for the Transfer function: If the Transfer function is assigned to softkey A in the second level row, then Xfr will display in the Aaaa softkey display area when the FCN key is pressed. Therefore, while in a call press FCN + (softkey A) to transfer the call.
Alternately, you may use the shortcut key by pressing FCN + 2. You may also press MENU + 2 as described in the Shortcut menu section above.
Note: PBX systems function differently. If your WT does not conform to these instructions, contact your system administrator for function clarification.
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