hold/resume, transfer, conference, Feature Name Extension (FNE), and SpectraLink 8400 Series interactions with SIP Enablement Services, Communication Manager, and Avaya SIP, H.323, and digital telephones were verified. The serviceability testing introduced failure scenarios to see if SpectraLink 8400 Series can recover from failures.

2.2. Test Results

The test objectives were verified. For serviceability testing, SpectraLink 8400 Series operated properly after recovering from failures such as cable disconnects, and resets of SpectraLink 8400 Series and SIP Enablement Services. SpectraLink 8400 Series successfully negotiated the codec that was used. The features tested worked as expected.

2.3. Support

Technical support on SpectraLink 8400 Series can be obtained through the following:

Phone: (978) 292-5000, and select Option 3.

Web: http://www.polycom.com/support/index.html

3.Reference Configuration

Figure 1 illustrates a sample configuration consisting of an Avaya S8720 Servers, an Avaya G650 Media Gateway, a SIP Enablement Services server, and SpectraLink 8400 Series. The solution described herein is also extensible to other Avaya Media Servers and Media Gateways. Avaya S8300D Server with an Avaya G450 Media Gateway was included in the test to provide an inter-switch scenario. For completeness, an Avaya 4600 Series H.323 IP Telephone, Avaya 9600 Series SIP IP Telephones, Avaya 9600 Series H.323 IP Telephones, and Avaya 6400 Series Digital Telephones, are included in Figure 1 to demonstrate calls between the SIP-based SpectraLink 8400 Series and Avaya SIP, H.323, and digital telephones.

CRK; Reviewed:

Solution & Interoperability Test Lab Application Notes

3 of 21

SPOC 7/1/2011

©2011 Avaya Inc. All Rights Reserved.

Polycom8400-SES

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Avaya 8400-SES manual Reference Configuration, Test Results, Support