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Avaya NN43170-100 manual

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Avaya 1165E IP Deskphone

with SIP Software User

Guide

Avaya Communication Server 1000

Document Status: Standard

Document Version: 01.02

Part Code: NN43170-100

Date: August 2010

Contents

Main Page Page Page Contents Page Page Page Page Page Page Page Page Page Welcome Basic features Page Page Page Page Page Page Page Page IP Deskphone display USB support Available Avaya 1165E IP Deskphone call features Context-sensitive soft keys Msgs More CallFwd DND Retrve More ScrnSvr Presnce Prefs Idle display screen after dial pad input Prefs More abc or 123 In-call context-sensitive soft keys Conf Trnsfer Page Audio Page Activate More NewCall Park Retrve More Page Prefs Navigation keys More Unlock Page Using a USB Mouse Available Avaya 1165E IP Deskphone call features Security features Secure connection Page Regulatory and safety information Page Page Other Using your Avaya 1165E IP Getting Started Before you begin Connecting the components Page Removing the stand cover Connecting the AC power adapter (optional) Connecting the handset Connecting the headset (optional) Selecting the headset tuning parameter Connecting the LAN ethernet cable Installing additional cables Wall-mounting the IP Deskphone (optional) Page Entering text Entering text using the telephone dialpad Page Page Prefs Off Back Setting the dialpad to alphanumeric dialing Prefs On Back Prefs Entering text using the USB keyboard Off Back Page Accessing the Avaya 1165E IP Deskphone Logging on Automatic login Setting the domain Domain Password protection for domains Selecting a language Logging on to your IP Deskphone abc Login Cancel Setting the duration of the login Timed Period Logging on multiple user accounts Cancel Timed logoff Timed logoff while phone is idle Timed logoff while on a call Selecting a location Page User Profile Overwriting your personal Address Book Confirmation logon screen Page Logging off multiple user accounts Logout Back Making an emergency call Send Location information Page Configuring the Avaya 1165E IP Creating the idle screen text display Apply Cancel Prefs abc Setting-up the Backlight Screensaver Prefs Configuring Menu Auto back-out Page Selecting a ring pattern Prefs Test Adjusting the volume Adjusting the ring volume Page Adjusting the volume of the Handset, headset, and Handsfree mode Prefs Page Page Selecting a language Selecting the date and time format Page Page USB headset Headset menu Page Page Page Presence of USB headset Audio format selection Generic USB headset Avaya USB headset adapter with HID Page Page Page Thirdparty USB headsets with HID Page Page Page Analog Terminator Adapter for analog (500/2500- type) telephone or fax machine Page Page Configuring Bluetooth wireless technology headset Page Stop Page Page Page Page Page Page Page Page Making a call Making a call using off-hook dialing abc Redial VMail Alex Send Making a call using on-hook dialing Using handsfree calling Page Using Call Subjects Subject New abc Page Page Managing Call Subjects Adding a Call Subject Prefs Add abc Deleting a Call Subject Prefs Delete Page Page Receiving a call Caller identification Answering an incoming call Answer Redirecting an incoming call Redrct Redrct Clear Redrct Declining an incoming call Redrct Page Page Managing Call Decline Reasons Prefs Add Save Delete Ok Back Edit Ignoring an incoming call Receiving intercom calls Prefs Ignore Change Receiving paging calls The Address Book Viewing the Address Book Initiating a call from the Address Book Call Back Adding a contact to your Address Book Add abc Editing a contact in your Address Book Ok Page Page Page Copying information to the Address Book Page Searching for a contact in the Address Book Ok Using the Search feature in the Address Book Prefs Change Select Using the Search feature Using Local Search Page Search abc Ok Save Search Page Call Inbox Accessing the Call Inbox Managing calls in the Call Inbox while not on a call Enter Missed All Viewing the details of a call in the Call Inbox Managing missed calls Enter Prev Msg/Inbox All Delete Page Select Initiating a call from the Call Inbox Auto Manual Edit Page Page Call Outbox Accessing the Call Outbox Managing calls in the Call Outbox while not on a Initiating a call from the Call Outbox Delete Exit Deleting calls from your Call Outbox Call Delete Page Accessing the calls in your Call Outbox during a call Prev Page Instant Messaging Configuring Instant Messaging Configuring IM automatic pop-up Page Page Composing an Instant Message Prefs Select On Msgs Send IM abc Instant Message Inbox/Outbox Accessing Instant Messages Send Msgs User View New IM Viewing the content of an Instant Message Replying to an Instant Message Reply abc Page Page Page While on an active call Making a new call Call Waiting Placing a call On Hold Multiple calls On Hold chad Join NewCall Audio/Actvate more Trnsfer RlsCall Page Page Prefs more Actvate Using 3-way calling Join Page Setting up a conference call Join Ad hoc conferencing when connecting to the Call Server Join Page Edit Domain page Page Transferring a call Trnsfer abc Transfr Clear Transfer abc toVMt Backt Using the Park Call feature Using Park Call Action Park User Page Page Additional features Using the Friends feature Page Page Page Page Page Page Page Feature keys Feature key programming Page Page Page Modify Page Select Page Page Page Page Page Page Page Edit Back Remove Feature key autoprogramming Page Page Bulk Page Creating a feature key using the Copy key Select Set Using Call Forward Page Prefs On Off Page Setting the IP Deskphone to Do Not Disturb Setting a Presence state Ok Presnce Page Page Configuring Privacy settings Page Outgoing call privacy Prefs Multiple Appearance Directory Number Page Audio Codecs Audio Codec Selection Audio Codec Ordering PC Client softphone interworking with the IP Deskphone Answer-Mode Settings Page Automatic remote firmware updates Multiuser Initial login Additional logins Automatic login Logging out Primary account logout Secondary account logout Server failover Cable unplugged Upgrade impacts to user profiles Line keys Page Making a call Receiving a call Being in a call Instant Messages Menu features Modifying settings Per-account call notification options IM Settings Voice Mail settings Programmable keys Inbox, outbox, IM log Address books User status Do Not Disturb Call Forwarding Presence Notifications Account Selection Advanced features Viewing the IP Deskphone information Accessing the services menu Checking for updates Select Page Page Done Domains Done Page Erasing the user data abc Ok Page Page Page Network menu USB flash drive Prefs Presence of USB flash drive Feature characteristics Enabling or disabling the USB Port Page Customizable Banner for login Phone Information - Details screen Screensaver/screen lock Page Page Page Page Page Page Page Background image Selecting an image screen Page Service Package Group Support Prefs Bulk Select Page Filter Page Page Page Page Page Speed Dial List Speed Dial List screen Auto retrieve flag USB Flash memory device support Page Page Page Page Page Page Notes on File Manager Page Page Page Visual indicators Display screen icons Page Visual Alerter/Message Waiting Indicators Page Quick reference Fixed keys Page Commonly used functions Page Context-sensitive soft keys Page Page Display screen icons Page Page Page Terms you should know Page Page Page Page Page Index Symbols Numerics A B G H I L M T U V