While on an active call
219
Using 3-way calling
When you have more than one call and you want to join the incoming
calls into one call, you can use 3-way calling or create a conference call.
Note: Your system administrator or service provider must enable 3-
way calling and conference calls for your Avaya 1165E IP
Deskphone. Contact your service provider or system administrator to
determine if this feature is available.
The 3-way Call feature joins two calls on your phone into one 3-way call.
You and the other two callers can speak together. When you join more
than two calls into one call, you must use the conference call feature.
Your Avaya 1165E IP Deskphone manages the 3-way call, and the server
manages a conference call. For more information, see “Setting up a
conference call” on page 221.
To activate the 3-way Call feature:
Figure 33 on page 223 shows the IP Deskphone display screen when a 3-
way call is in progress.
Join 1. Press the Join context-sensitive soft key
with either call, and then select 3-way
Call from the menu.
The phone joins the two calls and
creates a new call that appears on the
LCD screen as [3-way Call]. For
more information, see Figure 32: “3-way
Call” on page 220.