Avaya NN43170-100

Contents

Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Caller identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 150

Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 151

Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Creating a new Call Decline Reason . . . . . . . . . . . . . . . 154

Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . 156

Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Receiving intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Receiving paging calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 162

Adding a contact to your Address Book . . . . . . . . . . . . . . . . 164

Editing a contact in your Address Book . . . . . . . . . . . . . . . . 165

Copying information to the Address Book . . . . . . . . . . . . . . 169

Searching for a contact in the Address Book . . . . . . . . . . . . 171

Using the Search feature in the Address Book . . . . . . . 172

Using the Search feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Using Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Managing calls in the Call Inbox while not on a call . . . . 180

Viewing the details of a call in the Call Inbox . . . . . . . . . 182

Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Missed Calls Notification . . . . . . . . . . . . . . . . . . . . . . . . 185

Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 187

Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 189

Accessing the calls in your Call Inbox during a call . . . . 189