While on an active call
209
While on an active call
You can use the following features during an active call:
•“Making a new call” on page 209
•“Placing a call On Hold” on page 211
•“Using 3-way calling” on page 219
•“Transferring a call” on page 226
•“Using Park Call” on page 230
You can use the Action context-sensitive soft key to perform the
following actions with an active call:
1. New Call—to begin a new call while other calls are on hold.
2. Release Call—to release (hang-up) the selected call.
3. Transfer Call—to transfer the call to another phone number or SIP
address.
4. Park Call—to park a call on the call server or to a specific user. You
can access the call from any phone and to keep your phone line
clear. (Not available for all service providers.)

Making a new call

You can initiate a new call during a current call. If you do not place the
current call on hold first, the Avaya 1165E IP Deskphone automatically
places the current call on hold when you initiate a new call. You can
initiate a new call by using any of the following methods:
•“Initiating a call using the active c all context-sensitive soft key menu”
on page 210
•“Initiating a call from the Address Book” on page 162
•“Initiating a call from the Call Inbox” on page 187
•“Initiating a call from the Call Outbox” on page 193