AXIS 2100 User’s Guide Updating the Firmware 57

Appendix C - Updating the Firmware
The AXIS 2100 camera firmware is stored in Flash memory. This memory is provided by a
silicon chip that, just like any other ROM device, retains data content even after power is
removed. Flash memory is unique because it allows its data to be erased and re-written.
This means you can install firmware updates for your AXIS 2100 as they become available
- without having to replace any parts. New firmware is simply loaded into the AXIS 2100
over the network.

Obtaining Updated Firmware

The latest version of the AXIS 2100 firmware is available free of charge from the Axis
Website at www.axis.com, or from your local distributor.

Upgrading the Firmware

The AXIS 2100 Flash memory is upgraded over the network using FTP. See the detailed
instructions supplied with each new firmware release.
Important!
• Always read the instructions provided with each new release, prior to upgrading your firmware.
• Downloading normally takes between 30 seconds and 10 minutes, although it can take longer. After
starting the download, you should always wait at least 20 minutes before power-cycling the AXIS
2100 - even if you suspect the download procedure has failed.
• In controlled environments, flash memory upgrades provide a very safe method for updating firm-
ware. However, flash products can become damaged if the upgrade operation is not performed cor-
rectly. Your dealer reserves the right to charge for any repair attributable to faulty upgra ding by the
user.