Axis Communications 216FD user manual Decode only I frames, Power indicator is not constantly lit

AXIS 216FD - Troubleshooting 47

Poor rendering of MPEG-4 images	Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.
	If text overlays are blurred, or if there are other rendering problems, you may need to
	enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet.
	Ensure that your graphics card is using the latest device driver. The latest drivers can usu-
	ally be downloaded from the manufacturer's web site.
Color saturation is different in	Modify the settings for your graphics adapter. Please see the adapter's documentation for
MPEG-4 and Motion JPEG	more information.
Lower frame rate than expected	Reduce number of applications running on the client computer.
	Check with the system administrator that there is enough bandwidth available. See also
	the online help.
	Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to
	Decode only I frames.
	Lower the image resolution.
Lost or poor images in pre-trigger	Make sure that Cyclic refresh under Setup > Video & Image > Advanced > MPEG-4
buffer (MPEG-4 video stream)	is disabled.
Image degeneration	Decrease the GOV length, see the online help for more information.
The Power indicator is not constantly lit
Faulty power supply	Check that you are using an AXIS PS-L power supply.
The Status and Network indicator LEDs	are flashing red rapidly
Hardware failure	Contact your Axis dealer.
The Status indicator LED is flashing red	and the camera is inaccessible
A firmware upgrade has been inter-	See the Emergency Recovery Procedure above.
rupted or the firmware has otherwise
been damaged
No images displayed on web page
Problem with AMC.	To enable the updating of video images in Microsoft Internet Explorer, set your browser to
(Internet Explorer only)	allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is
	installed on your workstation.
Installation of additional ActiveX	Configure your camera to use a Java applet for updating the video images under
component restricted or prohibited	Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for
	more information.
Video/Image problems, general
Image too dark or too light	Check the video image settings. See the online help on Video and Image Settings.
Missing images in uploads	This can occur when trying to use a larger image buffer than is actually available. Try low-
	ering the frame rate or the upload period.
Slow image update	Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates,
	etc, will reduce the performance of the camera.
Poor performance	Poor performance may be caused by e.g. heavy network traffic, multiple users accessing
	the unit, low performance clients, use of features such as Motion Detection, Event han-
	dling, Image rotation other than 180 degrees.
Poor quality snapshot images
Screen incorrectly configured on your	In Display Properties, configure your screen to show at least 65000 colors, i.e. at least
workstation	16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.
Browser freezes
Netscape 7.x or Mozilla 1.4 (or later)	Lower the image resolution.
can sometimes freeze on a slow com-
puter