10Help and tips
Failure | Possible cause | Solution | |
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| Is the mains lead connected to | Check the mains lead | |
The television does not | the mains supply and the TV? | ||
| |||
function | Is the main power socket | Check if the On/Off switch is on. | |
| switched on? | ||
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| Is the aerial cable attached? | Check the aerial cable. | |
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| If you are using a satellite dish, is | Have the dish adjusted. | |
| it well adjusted? | ||
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Poor picture quality | Aerial may be affected by | Try disconnecting one of the | |
connected external devices. | devices. | ||
| |||
| It may need fine tuning. | Perform fine tuning. | |
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| Picture settings are not correct. | Adjust Brightness, Contrast and | |
| Color. | ||
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| Channel setting | Perform automatic, manual | |
Shadow and reflection in the | channel setting or fine tuning. | ||
| |||
picture. | Aerial | Check aerial cable and system | |
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| Is there any damage on the | Check the aerial cable. | |
| aerial cable? | ||
No picture |
| ||
Are you sure you pressed the | Press PR+ or PR- button to turn | ||
| correct button on your remote | ||
| on the TV. | ||
| control? | ||
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| Color intensity level is at the | Increase the color. | |
| lowest setting. |
| |
No color. | Broadcast system setting (if | Select the correct broadcast | |
setting choice is available) | system. | ||
| |||
| Problem in channel | Test with another channel. | |
| broadcasting. | ||
|
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| Television channel (no teletext) or | Test another channel for fine | |
No or defective teletext | aerial system. | tuning and shadowy pictures | |
Very weak signal | Check the aerial system. | ||
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| Temporary sound mute may | Try pressing the mute button | |
| be on | ||
No sound |
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Is the sound turned down? | Turn on the volume with Vol + | ||
| |||
| button. | ||
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| Are the batteries correctly | Place the batteries correctly. | |
| placed? | ||
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Remote control does not | Are batteries exhausted? | Replace the batteries with new | |
ones. | |||
work |
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| Is there any obstacle between |
| |
| the remote control and | If yes, remove it. | |
| television? |
| |
Picture is not readable after | Child lock is active. | Disable the child lock. | |
turning on the TV | |||
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If your television does not work properly even though you tried the above mentioned solutions, try turning it on and off again. If you cannot start your television even though you have applied all noted methods, refer to the dealer or authorised service from where you purchased the product. Never attempt to repair a faulty device yourself.
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