Troubleshooting
•The Setup Assistant completed installation, but my web browser doesn’t work.
•I am unable to connect to the Internet. The “modem” LED on my Modem Router is on, and the “internet” LED is blinking.
1.If you cannot connect to the Internet, the “modem” LED is on, and the “internet” LED is blinking, the problem may be that your connection type may not match the ISP’s connection.
2.If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.
3.If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name. Make sure the Modem Router’s connection type is configured to PPPoE and the settings are entered properly. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.
4.You may need to configure your Modem Router to meet the specific requirements of your ISP. To search our knowledge base for
If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support.
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