Troubleshooting

Built-in heater ready light does not illuminate

Possible causes

Remedies

1.The heater switch is not turned ON ( I )

2.The power switch is not turned ON ( I )

1.Turn the heater switch ON ( I )

2.Both switches must be ON ( I ) to activate the heater ready light

Reduce Spray or No Spray

Possible causes

1.Water tank may be empty

2.Formula tank may be empty

3.Tank may not be seated completely

4.Pump may have lost prime.

Remedies

1.Fill heavy duty bladder with hot tap water

2.Fill formula tank with BISSELL 2X Formula for cleaning

3.Turn power OFF (0). Remove and reseat tank

4.Turn power OFF (0) and then back ON (I). Wait one minute, then depress trigger

DirtLifter® PowerBrush does not turn

Possible causes

Remedies

1.

The belt is off or broken

1.

Turn power OFF ( O ) and unplug unit from outlet. Follow

 

 

 

instructions on page 19

2.

The unit is in the upright position

2.

Brushes only rotate when unit is reclined using the

 

 

 

detent pedal

3.

Circuit breaker on machine may have tripped

3.

Turn the machine OFF ( O ) and unplug from outlet. Check

 

 

 

to see if foreign object is caught in brush roll. Remove

 

 

 

object. Plug machine in to reset circuit breaker

Cleaner not picking up solution

 

 

Possible causes

Remedies

1.

ReadyTools dial may be at wrong setting

1.

Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting

2.

Tank may not be seated properly

2.

Pick up both the 2-in-1 water tank and formula tank and

 

 

 

reseat them so they fit snugly on the unit

3.

Tank may not be assembled properly

3.

Check to make sure the "lip" of the nozzle is securely

 

 

 

hooked into the groove on bottom of Tank (see page 10)

4.Solution or 2-in-1 water tank is empty

5.2-in-1 water tank has picked up maximum dirty water and red float door has closed.

6.Red float "door" in the tank may have closed as a result of bumping an object or moving machine back and forth too quickly

4.Check fluid levels in heavy duty bladder and formula tank.

5.Empty 2-in-1 water tank. Refill heavy duty bladder with clean hot tap water and replace.

6.Turn the machine OFF ( O ), allowing red float door to release into the open position. Turn unit back ON ( I ) to continue cleaning. Be sure your forward and backward strokes are done at a slower pace.

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-800-237-7691.

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Bissell 20B4 warranty Troubleshooting, Thank you for selecting a Bissell product
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20B4 specifications

The Bissell 20B4 is a powerful and versatile cleaning machine designed specifically for pet owners and those seeking a high-performance carpet cleaner. This model stands out in the market due to its combination of advanced features, innovative technologies, and robust design, making it an ideal solution for effectively tackling tough stains and odors in carpets and upholstery.

One of the main features of the Bissell 20B4 is its dual tank system, which keeps clean and dirty water separate during the cleaning process. This ensures that users are always applying fresh, clean water to their carpets, while used water is stored away in a separate tank for easy disposal. The clean water tank has a generous capacity, allowing for extended cleaning sessions without the need for frequent refills.

The Bissell 20B4 is equipped with a powerful Brush Roll, designed to penetrate deep into carpet fibers to loosen dirt and embedded pet hair. This brush roll combined with the strong suction power of the machine maximizes cleaning efficiency and ensures that carpets are left spotless. Additionally, the machine features multiple cleaning modes, including a quick clean setting for emergencies, allowing users to customize their cleaning experience based on their specific needs.

To further enhance its capabilities, the Bissell 20B4 includes specialized tools such as the Pet Stain Tool and the Tough Stain Tool. These attachments provide targeted cleaning for difficult stains and pet messes, making it a reliable companion for pet owners. The Pet Stain Tool, in particular, is designed for tackling tough pet stains and odors, ensuring a deeper clean in high-traffic areas.

Another key characteristic of the Bissell 20B4 is its lightweight and maneuverable design. Weighing less than many competing models, it is easy to transport and navigate around furniture, making cleaning less of a chore. The ergonomic handle is designed for comfort, reducing strain during extended use.

Additionally, this model features Bissell's proprietary cleaning formula, which is specifically formulated to neutralize pet odors while providing a deep, thorough clean. The formula is safe for use around pets and effective in removing not only surface stains but also deeper-set marks and unpleasant smells.

Overall, the Bissell 20B4 combines ease of use, powerful cleaning capabilities, and innovative features, making it an excellent choice for anyone looking to maintain the cleanliness of their home. Whether battling the aftermath of pet accidents or simply keeping up with everyday messes, the Bissell 20B4 proves to be a reliable and efficient cleaning solution.
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