Troubleshooting
Vacuum cleaner won’t turn on
Possible causes
1.Power cord not plugged in
2.Blown fuse/tripped breaker in home
3.Damaged power cord
4.Thermal protector activated
WARNING:
To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting.
1.Check electrical plug
2.Check/replace fuse or reset breaker
3.Unplug, check for damage, have cord replaced at an authorized service center if necessary
4.Allow cleaner to cool for 30 minutes, see page 12
Vacuum cleaner and tools won't pick up dirt
Possible causes | Remedies | ||
1. | Incorrect height adjustment | 1. | Adjust powerfoot to correct height |
2. | Hose not attached to suction opening | 2. | Firmly push hose wand into hose wand base |
3. | Twist 'n Snap hose not securely attached | 3. | Make sure Twist 'n Snap hose is snapped into locked position |
4. | Crack or hole in hose | 4. | Check hose and replace if needed |
5. | Broken or worn drive belt | 5. | Replace drive belt, see page 14 |
6. | Rotating floor brush bristles worn | 6. | Replace brush, see page 13 |
7. | Rotating floor brush jammed | 7. | Remove brush and clean debris from brush ends |
8. | Clog in vacuum | 8. | Clear clogs, see page 11 |
9. | Dirt container full | 9. | Empty dirt container |
10. | Dirt container not installed properly | 10. | Position correctly and lock in place |
11. | Filters are dirty | 11. | Check |
12. | TurboBrush® Tool is clogged or debris is wrapped | 12. | See page 15 for Maintaining TurboBrush® Tool |
Brush not rotating
Possible causes | Remedies | ||
1. | Brush switch turned to “Off” | 1. | Make sure brush switch is in “On” position |
2. | Vacuum is in upright position | 2. | Recline vacuum to operate brush |
3. | Brush is jammed | 3. | Remove obstruction or debris, see page 13, |
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| unplug cleaner to reset brush, see page 13 |
4. | Brush needs to be reset | 4. | Unplug cleaner to reset brush, see page 14 |
16 w w w . b i s s e l l . c o m | 8 0 0 . 2 3 7 . 7 6 9 1 |
