TROUBLE SHOOTING GUIDE
1. | PROBLEM |
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Mower doesnʼt run when bail handle | A. Check to make sure safety key has been installed and is fully seated and | |||||
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| is activated. |
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| that button on switch housing is being completely depressed. | |
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| B. Release bail handle to turn mower off. Remove safety key, turn mower over | ||
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| and check that blade is free to turn. If not free, return to an authorized | |
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| Black & Decker servicer. Blade should turn freely. | |
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| C. Has battery been fully charged? Plug in charger and wait for green light to | |
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| come on. | |
| 2. | Motor stops while mowing. |
| A. Release bail handle to turn mower off. Remove safety key, turn mower over |
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| and check that blade is free to turn. If not free, return to an authorized | |
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| Black & Decker servicer. Blade should turn freely. | |
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| B. Raise cutting height of wheels to highest position and start mower. | |
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| C. Has battery been fully charged? Plug in charger and wait for green light to | |
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| come on. | |
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| D. Avoid overloading the mower. Slow down the cutting pace by pushing | |
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| mower slower or raise the cut height. Or both. | |
3. | Mower runs but cutting performance is unsatisfactory, | A. Has battery been fully charged? Plug in charger and wait for green light to |
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| or does not cut entire lawn. |
| come on.” | ||
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| B. Release bail handle to turn mower off. Remove safety key. Turn mower over | |||
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| and check: | |
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| Blade for sharpness - Keep blade sharp. | |
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| Deck and discharge chute for clogging. | |
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| C. Wheel height adjustment may be set too low for grass condition. Raise | |
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| cutting height. | |
4. | Mower is too hard to push. |
| A. Raise cutting height to reduce deck drag on grass. Check each wheel for |
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| free rotation. | |
5. | Mower is abnormally noisy and vibrates. | A. Release bail handle to turn mower off. Remove safety key. Turn mower on |
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| side and check blade to ensure it has not been bent or damaged. If blade is | |
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| damaged, replace with a Black & Decker replacement blade. If the | |
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| underside of the deck is damaged return mower to a Black & Decker | |
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| Authorized service center. | |
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| B. If there is no visible damage to the blade and the mower still vibrates: | |
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| Release bail handle to turn mower off, remove safety key and remove | |
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| blade. Rotate blade 180 degrees and retighten. If mower still vibrates, | |
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| return the mower to an authorized Black & Decker service center. | |
6. | Battery charger LEDʼs not on. |
| A. Check plug connection. |
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| B. Replace charger. | |
7. | Battery charger LED does not flip to green. | A. Battery needs to be diagnosed. Take to authorized service center. | ||||
8. | Mower not picking up clippings with bag. | A. Remove mulch plate when bagging. | ||||
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| B. Chute clogged. Release bail handle to turn mower off. Remove safety key. | |
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| Clear chute of grass clippings. | |
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| C. Too much cut grass. Raise cutting height of wheels to shorten length of the | |
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| cut. | |
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| D. Bag full. Empty bag more often. | |
| 9. | When mulching there are clippings visible. | A. Too much cut grass. Raise cutting height of wheels to shorten length of the | |||
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| cut. Do not cut off more than 1/3 of total length. | |
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| B. Check blade for sharpness. Always keep blade sharp. | |
| 10. | Low or diminished | A. Return to Black & Decker Authorized Service location - may need new |
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| NOTE |
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| battery. | |
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| Should the red light remain on after charging the battery for 24 hours on initial charge, the mower can still be used. The battery may need to be | |||||
| “conditioned” requiring a few battery charge and discharge cycles before the green indicator light comes on. | |||||
| THIS IS ONLY A GUIDE INTENDED TO ENABLE YOU TO PERFORM VISUAL CHECKS AND SIMPLE TESTS. SHOULD NONE OF THE | |||||
| SOLUTIONS PROVIDE SATISFACTION OR IMPROVE PERFORMANCE CALL | |||||
| CONSUMER SERVICE REPRESENTATIVE OR TAKE THIS MOWER TO THE CLOSEST AUTHORIZED BLACK & DECKER SERVICE | |||||
| CENTER FOR SERVICING. |
| Imported by |
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| Black & Decker (U.S.) Inc., |
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| 701 E. Joppa Rd. |
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| Towson, MD 21286 U.S.A. |
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