Black Box EncrypTight Enforcement Point (ETEP) Installation Guide ET0100A/ET1000A Self-Tests

Troubleshooting

Diagnostic Codes: ET0100A and ET1000A

The 7-segment diagnostic display on the front panel of the following models displays self-test codes during boot up: ET0100A and ET1000A. After the ETEP boots, the display reflects the operational state of the appliance and error conditions.

When the appliance powers up, all LEDs illuminate. The Alarm LED illuminates briefly and the diagnostic code LED displays 88 to verify that the diagnostic display segments are functioning. As the ETEP cycles through its self-tests the corresponding diagnostic code is displayed (see Table 27). After the tests execute successfully, the diagnostic code display is solidly illuminated with code 00.

If the ETEP fails to boot properly the diagnostic code display indicates the number of the last test that completed successfully, and a message describing the failure is displayed on the terminal. In addition, the Alarm light illuminates if diagnostic tests 01-04 fail. In the event of a failure, make a note of the code and of the error message on the console, and then contact Black Box customer support.

Table 27	ET0100A/ET1000A Self-Tests
Code		Description
88		7-segment display test.
01		Bootflash CRC test.
02		DRAM test #1.
03		Initialize IO devices. DRAM test #2.
04		Initialize compact flash.
05		Complete bootloader initialization.
06		Download operating system.
07		Start operating system, IPSec dataplane code, and management
		and control software.
00		Up and operational.

After the ETEP boots up, the diagnostic display reflects the operational state of the appliance.

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Table 28	ET0100A/ET1000A Operational Codes
Code		Description
00		Up and operational.
rb		The ETEP is in a reboot required state.
AL		An alarm condition or error condition has been reported.
dL		The ETEP is downloading new software.
– –		The ETEP is in a shutdown state.

64 ETEP Installation Guide