Black Box ACU5501A-R4 manual Appendix A. Troubleshooting, ServSwitch Wizard DVI/USB SRX, Page

Models: ACU5501A-R4 ServSwitch Wizard DVI/USB SRX

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Appendix A. Troubleshooting

ServSwitch Wizard DVI/USB SRX

Appendix A. Troubleshooting

A.1 No video image is displayed on the remote monitor

Check the yellow indicators on the local and remote modules while no keys are pressed on the keyboard and no mouse move- ments are being made - both indicators should be continually on when a valid video signal is present.

LOCAL: If the yellow indicator is giving a regular flash (twice per second), then the video feed to the local module is not valid. Try connecting a DVI monitor (preferably using the same DVI link cable as used with the local module) directly to the computer and check for a correct image.

REMOTE: If the yellow indicator is giving a regular flash (twice per second), then the video feed via the link cable is not valid. If the link cable is long, try using a short link cable temporarily to check for basic operation.

If the yellow indicators are off, then the link cable is not properly connected.

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Black Box ACU5501A-R4 manual Appendix A. Troubleshooting, A.1 No video image is displayed on the remote monitor, Page