User Guide
SWD-454228-0604041553-001
Contents
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Message shortcuts
Shortcuts
BlackBerry basics shortcuts
Phone shortcuts
Attachment shortcuts
Browser shortcuts
Camera and video camera shortcuts
Media shortcuts
Calendar shortcuts
Map shortcuts
Typing shortcuts
Search shortcuts
User Guide
Phone basics
Phone
Place a call on hold
Dial using numbers or letters
Switch applications during a call
Make a call when the device is locked
Make an emergency call
About using a headset
Emergency calls
About emergency calls
Improve sound quality during a call
Volume
Adjust the volume
Change the default volume for calls
Speed dial
Voice mail
Voice dialing
Make a call using a voice command
Dial an extension using a voice command
Check a status using a voice command
Set playback options for voice dialing
Turn off choice lists for voice commands
Set the matching sensitivity level for voice commands
Turn off voice prompts
Make a conference call
Conference calls
Improve voice recognition of numbers
About conference calls
Leave a conference call
Call logs
Speak privately with a contact during a conference call
Disconnect a contact from a conference call
Send a call log
View call logs in a message list
Add notes to a call log
Change call log notes
About call forwarding
Call waiting
Call forwarding
Turn on call waiting
Delete a call forwarding phone number
Add a call forwarding phone number
Change a call forwarding phone number
Block calls
Change the call blocking password
Call blocking
About call blocking
Add a contact to your fixed dialing list
Fixed dialing
About fixed dialing
Turn on fixed dialing
Delete a contact from your fixed dialing list
Set the default country code and area code
Smart dialing
Change a contact in your fixed dialing list
Turn on TTY support
TTY support
Set options for dialing extensions
About TTY support
About multiple phone numbers
Switch the active phone number
Multiple phone numbers
Phone options
Turn off the prompt that appears before you delete items
Hide or display your phone number when you make calls
Sort phone numbers or contacts on the Phone screen
Reset a call timer
Stop ending calls when you insert your device in the holster
Cannot check my voice mail
Phone troubleshooting
Cannot make or receive calls
My phone number appears as Unknown in the phone application
Cannot make a conference call
Cannot make calls using a voice command
Some features are not available on my device
Composing messages
Messages
Message basics
Create a link for a PIN
Sending messages
Add a signature
Delete the disclaimer from an email message
Send an SMS text message
Send a PIN message
Resend a message
Send an MMS message
Reply to a message
Forward a message
Managing messages
Delete a message
Email messages
Email message basics
View messages in a specific folder
Add, change, or delete an email message folder
Delete the original text from a reply message
File an email message
About email message filters
Email message filters
Options for email message filters
Create an email message filter
Prioritize email message filters
Turn on an email message filter
Change an email message filter
Set an out-of-office reply
Email message options
Delete an email message filter
Check spelling automatically before sending email messages
Hide filed email messages
Request delivery or read confirmation for email messages
View email messages in plain text format
Stop loading pictures in Html email messages
Stop forwarding email messages to your device
Receive only the first section of long email messages
Send a PIN message
PIN messages
About PIN messages
Find your PIN
Find your SMS phone number
SMS text messages
SMS text message basics
About SMS text messages
Store SMS text messages on your SIM card
Options for SMS text messages
Turn off AutoText for SMS text messages
View more of the history in SMS text messages
Turn on cell broadcasting
Set a wireless network type for sending SMS text messages
Cell broadcasting
About cell broadcasting
Rename a cell broadcast channel
Stop receiving messages from a cell broadcast channel
Find your MMS phone number
MMS messages
MMS message basics
About MMS messages
Add an appointment to your calendar from an MMS message
MMS message attachments
Attach a media file to an MMS message
Attach a contact or appointment to an MMS message
Request delivery or read notification for an MMS message
MMS message options
Add a contact to your contact list from an MMS message
Save a media file from an MMS message
Block MMS messages
Stop receiving MMS messages when roaming
Message list options
Change how a message list displays messages
Set how long your device stores messages
Hide sent messages
Hide the new or unopened message indicator
About multiple message lists
Use one message list or multiple message lists
Add a contact to your allowed sender list
Block incoming messages
Reset a blocked message counter
Sign or encrypt a message
MIME-protected messages
MIME-protected message basics
About signing and encrypting messages
Add a certificate from an attachment
Attach a certificate to a message
Download the certificate used to sign or encrypt a message
Add a certificate from a message
View the certificate used to sign or encrypt a message
Attachment indicators in S/MIME-protected messages
Digital signature indicators for S/MIME protected messages
MIME-protected message status
Change your signing or encryption certificate
Encryption status indicators
MIME-protected message options
Check the status of a certificate or certificate chain
About message classifications
Change the default signing and encryption option
Change the default message classification
Change the size of S/MIME indicators in messages
Cannot open an attachment in an encrypted message
MIME-protected message troubleshooting
Attach a PGP key to a message
PGP protected messages
PGP protected message basics
Encrypt a PGP protected message with a pass phrase
Add a PGP key from an attachment
Attachment indicators in PGP protected messages
Download the PGP key used to sign or encrypt a message
Add a PGP key from a message
View the PGP key used to sign or encrypt a message
Digital signature indicators for PGP protected messages
PGP protected message status
Change your signing and encryption key
PGP protected message options
Change the encryption algorithms for PGP protected messages
Change the size of PGP indicators in messages
PGP protected message troubleshooting
Am not receiving messages
Message troubleshooting
Cannot send messages
Am not receiving SMS text messages
Cannot file email messages
Cannot send SMS text messages
Some email message folders appear dimmed
Some messages no longer appear on my device
Message or attachment does not appear or is truncated
Html email messages do not appear correctly
Cannot attach a file to an MMS message
Cannot turn on cell broadcasting
Open an attachment
Attachments
Attachment basics
About attachments
Set font options for an attachment
Stop downloading an attachment
Open a link in an attachment
View properties for an attachment
View tracked changes in a document
View the table of contents in a document
Documents
Spreadsheets
Change the size of a column
View the content of a cell
Switch worksheets
View a list of worksheets
Presentations
Media files
About vCard contact attachments
VCard contact attachments
Zoom in to or out from a slide
Save a slide
Question mark appears on a slide
Attachment troubleshooting
Skipped content bar appears in a document
Zoom in to or out from a picture
Camera and video camera
Take a picture
Pan a picture
Set picture quality
Record a video
Camera and video camera options
Change the picture size
Apply a color effect to pictures or videos
Change the location for storing pictures or videos
Some pictures that I take are blurry
Camera and video camera troubleshooting
Cannot save pictures or videos
Flash dims or turns off
About transferring media files
Media
Transferring and downloading media files
Download a ring tone
Receive a media file using Bluetooth technology
Save a song or video from a web
Send a media file
Play a song or video on a web
Playing media files and recording voice notes
Download a Home screen background
Play a media file
Play the next or previous song in a category
Amplify the volume
Pause a media file
Fast-forward or rewind a media file
Improve sound quality for media files
Keep backlighting on when you play a video
Create a standard playlist
Managing media files
Playlists
About playlists
Delete a playlist
Create an automatic playlist
Repeat a playlist
Rename a playlist
Move a media file
View properties for a media file
Change the amount of memory available for media files
Rename a media file
Use a picture as the Home screen background
Viewing pictures
Delete a media file
View a picture
Pan a picture
Change the number of seconds between slides in a slide show
View pictures by name
Zoom in to or out from a picture
Managing pictures
About media cards
Media card and mass storage mode options
Move a picture
Delete a picture or picture folder
Encrypt the files in the device memory and on a media card
Format the device memory or a media card
View the amount of available memory
About file encryption
Turn off media card support
Turn off mass storage mode
Turn off the mass storage mode prompt
My device does not recognize my media card
Media troubleshooting
Cannot play a song or video on a web
Cannot open media files
Lock the device
Browsing web pages
Browser
Browser basics
Stop loading a web
Move back or forward a web
Refresh a web
Save a web page to a message list
Viewing, copying, and forwarding addresses
Add a bookmark for a web
Browser bookmarks
Viewing pictures and playing media files
About bookmarks for web pages
Add a bookmark folder for web pages
Change a bookmark for a web
Send a bookmark for a web
Delete a bookmark for a web
Delete a bookmark folder for web pages
Web feeds
File a bookmark for a web
Rename a bookmark folder for web pages
Mark a web feed title as opened or unopened
View web feed content
Listen to web feed content
Subscribe to a web feed
Delete a web feed
Change the default browser view
Browser options
File a web feed
Change display options for web pages
Change JavaScript options
Change options for pictures and animation on web pages
Clear a browser cache
Change font options for web pages
Set the character encoding for all web pages
Clear the browser history
About browser configurations
Set the default browser configuration
Manage browser security
Browser security
About TLS
About Wtls
Wtls options
Add a trusted content server
Browser push options
Browser push
About browser push
Turn off browser push
Browser shortcuts
No browser is available on my device
Browser troubleshooting
Cannot set up automatic synchronization for bookmarks
Set the date and time
Date, time, and alarm
Display a second time zone
Turn on bedside clock mode
Set options for bedside clock mode
Change the clock face
Use the stopwatch
Turn on the alarm
Silence the alarm
Change alarm notification options
Time on my device is incorrect
Set the timer
Change timer notification options
Date, time, and alarm troubleshooting
Contact basics
Personal organizer
Contacts
Delete a contact
Add a pause or a wait to a phone number
View a contact
Change a contact
Add a caller ID picture for a contact
Customizing contacts
About custom ring tones
Assign a ring tone to a contact
Create a mailing list
Mailing lists
Delete the caller ID picture for a contact
About mailing lists
Multiple contact lists
Turn off the prompt that appears before you delete items
Contact list options
Sort contacts or tasks
Change the display options for contacts
Calendar basics
Contact troubleshooting
Calendar
Recurrence fields
Schedule an appointment quickly in Day view
Schedule a meeting
Switch days in Day view
Schedule an alarm
Open an appointment, meeting, or alarm
Delete an appointment, meeting, or alarm
Respond to a meeting invitation
View your calendar when responding to a meeting
Meetings
Contact a meeting participant
Check availability of meeting participants
Change the list of participants for a meeting
Send an email message to all meeting participants
Create a conference call meeting from your computer
Conference call meetings
About conference calls
Create a conference call meeting from your device
Enter a conference call meeting
Change the default calendar view
Change the default reminder time for calendar entries
Calendar options
Change the first day of the week
Change the start and end time for days
Change the snooze time for reminders
View tasks in a calendar
Change how long your device stores calendar entries
Hide free time in Agenda view
Multiple calendars
Calendar shortcuts
Change the default calendar
Task basics
Calendar troubleshooting
Tasks
Send a task or memo
Change a task
Change the status of a task
Hide completed tasks
Delete a task
Task list options
Create a memo
Memos
Memo basics
View the number of tasks or memos stored on your device
Delete a memo
Memo list options
Categorize a contact, task, or memo
Categories
About categories
Create a category for contacts, tasks, or memos
Calculator
Notification basics
Notification profiles
Silence your device
Change a notification profile
Delete a notification profile
Prevent notification during calls
LED notification
Turn off Bluetooth connection notification
LED notification
About custom notification
Turn on wireless coverage notification
Custom notification
Delete a notification profile exception
Change the order of notification profile exceptions
Change a notification profile exception
My device is vibrating more times than expected
Notification profile troubleshooting
About custom ring tones
Assign a ring tone to a contact
Typing basics
Typing
Turn on key tones
Cancel a text selection
Set the default currency symbol
Set the cursor speed
Arabic and Russian typing input methods
Switch typing input methods
Typing input methods
Change the typing input language
Check spelling
Spelling checker
Korean typing input method
Change options for checking spelling
Correct spelling while you type
Correct spelling quickly while you type
Check spelling automatically before sending email messages
About the custom dictionary
Custom dictionary
Change a word in the custom dictionary
Delete a word from the custom dictionary
Stop adding items to the custom dictionary automatically
Turn off AutoText for SMS text messages
AutoText
About AutoText
Create an AutoText entry
Undo an AutoText change
Change an AutoText entry
Delete an AutoText entry
Cannot check spelling
Typing troubleshooting
Language
Change the voice dialing language
Switch typing input methods
Change the input options for SureType technology
Change the display options for contacts
Change the shortcut for switching typing input languages
Turn off the shortcut for switching typing input languages
Some characters do not appear correctly on my device
Language troubleshooting
Display options
Display and keyboard
Backlighting
Add an application folder
Set owner information
Change the display font
About organizing applications
Delete an application folder
Change an application folder
Move an application icon
Hide an application icon
Assign an application to a Convenience key
Keyboard options
Turn off trackball sounds
Themes
Display troubleshooting
Accessibility options
Assign a different application to the key 175
Search criteria
Search
Messages, attachments, and web pages
Search for messages
Search for messages by contact or subject
Manage message search results
Delete a saved search
View a list of saved searches
Change a saved search
Manage contact lookup results
Organizer data
Search for organizer data
Search for contacts in your organizations address book
Search shortcuts
About synchronization
Reconcile email messages over the wireless network
Delete email messages over the wireless network
Synchronization
About synchronization conflicts
Synchronize organizer data over the wireless network
About backing up and restoring device data
Prerequisites Restoring data over the wireless network
Manage email reconciliation conflicts
Manage data synchronization conflicts
Delete all device data
Synchronization troubleshooting
Delete email messages over the wireless network
Bluetooth technology basics
Bluetooth technology
Share contacts with a paired Bluetooth enabled car kit
Switch to a paired Bluetooth enabled device during a call
Delete a paired Bluetooth enabled device
Bluetooth technology options
Rename a paired Bluetooth enabled device
Make your BlackBerry device discoverable
Change the pairing name for your BlackBerry device
Restrict outgoing calls
Bluetooth profiles
Turn off the prompt that appears when connecting or pairing
Turn off a Bluetooth profile
Turn off automatic reconnection to Bluetooth enabled devices
Cannot pair with a Bluetooth enabled device
Bluetooth technology troubleshooting
Cannot type a passkey on a Bluetooth enabled device
My list of paired Bluetooth enabled devices does not appear
Turn off location aiding
GPS technology
About GPS technology
Get your GPS location
Cannot use GPS technology
GPS technology troubleshooting
Map basics
Maps
Show or hide a layer on a map
View a list of points of interest near a location
View points of interest on a map
Track your movement
Maps bookmarks
Navigation
File a bookmark for a location or route
Change a bookmark for a location or route
Delete a bookmark for a location or route
Add a bookmark folder for locations or routes
View status information at the top of a map
Map options
Set the GPS receiver that you use to track your movement
Clear the map cache
Geotag pictures that you take
Keep backlighting on when you track your movement
View north at the top of a map
Hide the tracking information at the bottom of a map
Diagonal lines appear on a map
Maps troubleshooting
View a geotagged picture on a map
Respond to an invitation
Turn on invitation passwords
BlackBerry Messenger
Add a contact
Groups
Conversations
Send a vCard contact attachment
Add an emoticon
Send a file to a contact
Send a voice note to a contact
Clear a conversation
Start a conference
View conference participants
Copy a conversation
Availability
Receive notification when a contact becomes available
Show when you are listening to an audio file
View properties for an application
Switch applications
Applications
Add an application
About updating the BlackBerry Device Software
View the size of an application database
Update the BlackBerry Device Software
Cannot add applications
Application troubleshooting
About wireless coverage indicators
Wireless network coverage
Find information about wireless coverage indicators
Turn off a wireless connection
Turn on wireless coverage notification
Change the order of preferred wireless networks
About the preferred wireless network list
Turn off data service
About roaming
Switch wireless networks manually
Verify the status of network connections and services
About Wi-Fi profiles
Wi-Fi connection settings
About connecting to a Wi-Fi network
Connect to a Wi-Fi network
Imsi
Change the order of Wi-Fi profiles
Install a root certificate on your computer
Switch Wi-Fi networks manually
Prevent your device from connecting to a Wi-Fi network
Delete a Wi-Fi profile
Wi-Fi profile connection options
Advanced Wi-Fi connection settings
Change a Wi-Fi profile
Wi-Fi profile security options
Change your preferred network type
UMA connection settings
Wi-Fi profile IP and DNS options
About connecting to a Wi-Fi network for UMA
Cannot connect to a Wi-Fi network
Wireless network coverage troubleshooting
Cannot connect to a wireless network
Cannot synchronize a certificate
Power, battery, and memory
Best practice Optimizing your device performance
Format the device memory or a media card
View the amount of available memory
228
Copy contacts from your SIM card to your contact list
SIM card
About the SIM card phone book
Add a contact to your SIM card
Store SMS text messages on your SIM card
Change a SIM card contact
Delete a SIM card contact
Change the display name for a phone number
About SIM card security
Protect your SIM card with a PIN code
Change the SIM card PIN code
Security basics
Security
Add a password to the password keeper
Password keeper
Set a limit for device password attempts
About the password keeper
Hide passwords in the password keeper
Set criteria for randomly generated passwords
View a password in the password keeper
Change a password in the password keeper
Prevent password copying
Delete a password from the password keeper
Change the password keeper password
Copy a password
Encryption
About content protection
Generate an encryption key
Set content protection strength
Protect your device data
About encryption keys
Turn on memory cleaning
Memory cleaning
About content compression
About memory cleaning
Download a certificate from an Ldap certificate server
Certificates
Certificate basics
Certificate properties
View properties for a certificate
View the certificate chain for a certificate
View one type of certificate in the certificate list
Send a certificate
Delete a certificate
Revoke a certificate
Certificate status indicators
Certificate status
Change the trust status of a certificate
Change the display name for a certificate
Certificate options
Certificate revocation reasons
Add an email address to a certificate
Certificate shortcuts
PGP keys
PGP key properties
Download an updated PGP key from an Ldap certificate server
Download a personal PGP key from the PGP Universal Server
View properties for a PGP key
Clear the PGP data cache
Send a PGP key
Delete a PGP key
Revoke a PGP key
PGP key status PGP key status indicators
Check the revocation status of a PGP key
Change the trust status of a PGP key
PGP key options Change the display name for a PGP key
PGP key revocation reasons
PGP key shortcuts
Connection options for Ldap certificate servers
Certificate servers
Add a certificate server
Change connection information for a certificate server
Delete a certificate server
Key stores
Connection options for Ocsp and CRL servers
Send connection information for a certificate server
Change when your device deletes the key store password
Change the key store password
Synchronize the key store password with the device password
Change the refresh rate for certificate revocation lists
Turn off automatic backup of key store data
Smart cards
About using a smart card with your device
About two-factor authentication
Turn on two-factor authentication
Import a certificate from a smart card
About smart password entry
Turn off smart password entry
Use a certificate to authenticate your smart card
Switch smart password filters
Prerequisites Using authentication certificates
Change the PIN for a software token on your device
Software tokens
Turn off notification for smart card connections
About software tokens
Prerequisites Logging in to a VPN
VPN settings
Change the user name and password for a VPN profile
About VPN profiles
Change the software token for a VPN profile
About security self-tests
Verify security software
Third-party application control
Set permissions for a third-party application
Reset connection permissions for third-party applications
Turn on safe mode
Interaction permissions for third-party applications
Connection permissions for third-party applications
Data permissions for third-party applications
Cannot download a certificate
Security troubleshooting
Cannot unlock my device using my smart card
Accept a service book
Service books and diagnostic reports
Service books
About service books
Diagnostic reports
Cannot run or submit a diagnostic report
Wi-Fi diagnostic reports
Set a default recipient for diagnostic reports
Set a default recipient for Wi-Fi diagnostic reports
About Wi-Fi diagnostic reports
Submit a Wi-Fi diagnostic report
Include advanced data in Wi-Fi diagnostic reports
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BrickBreaker capsules
BrickBreaker
About BrickBreaker
Set the paddle speed
Adjust the volume
BrickBreaker scoring
Play BrickBreaker
Check the high scores on the BrickBreaker web site
Submit a score to the BrickBreaker high score web site
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