Manuals / Blackberry / Cell Phone / Cell Phone

Blackberry 3980228 manual 202

Models: 3980228

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Bluetooth technology	186
Bluetooth technology basics	186
Bluetooth technology options	188
Bluetooth technology troubleshooting	192
GPS technology	193
About GPS technology	193
Get your GPS location	193
Turn off location aiding	193
GPS technology troubleshooting	194
Maps	195
Map basics	195
Navigation	197
Maps bookmarks	197
Map options	199
Map shortcuts	201
Maps troubleshooting	201
BlackBerry Messenger	202
Contacts	202
Groups	203
Conversations	204
Availability	207
Applications	209
Switch applications	209
Add an application	209
View properties for an application	209
Delete a third-party application	209
Receive a device password prompt before you add an application	210
View the size of an application database	210
About updating the BlackBerry Device Software	210
Prerequisites: Updating the BlackBerry Device Software over the wireless network	210
Update the BlackBerry Device Software	211
Return to the previous version of the BlackBerry Device Software	211
Delete the previous version of the BlackBerry Device Software	211
Application troubleshooting	212
Wireless network coverage	213
Find information about wireless coverage indicators	213
Turn off a wireless connection	213

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Contents

User Guide SWD-454228-0604041553-001 Contents 105 125 169 202 226 265 Message shortcuts ShortcutsBlackBerry basics shortcuts Phone shortcutsAttachment shortcuts Media shortcuts Camera and video camera shortcutsBrowser shortcuts Calendar shortcuts Search shortcuts Typing shortcutsMap shortcuts User Guide Phone basics PhonePlace a call on hold Dial using numbers or lettersSwitch applications during a call Make a call when the device is lockedMake an emergency call About using a headsetEmergency calls About emergency callsImprove sound quality during a call VolumeAdjust the volume Change the default volume for callsSpeed dial Voice mailVoice dialing Make a call using a voice commandDial an extension using a voice command Check a status using a voice commandSet playback options for voice dialing Turn off choice lists for voice commandsSet the matching sensitivity level for voice commands Turn off voice promptsMake a conference call Conference callsImprove voice recognition of numbers About conference callsLeave a conference call Call logsSpeak privately with a contact during a conference call Disconnect a contact from a conference callSend a call log View call logs in a message listAdd notes to a call log Change call log notesAbout call forwarding Call waitingCall forwarding Turn on call waitingChange a call forwarding phone number Add a call forwarding phone numberDelete a call forwarding phone number Block calls Change the call blocking passwordCall blocking About call blockingAdd a contact to your fixed dialing list Fixed dialingAbout fixed dialing Turn on fixed dialingDelete a contact from your fixed dialing list Set the default country code and area codeSmart dialing Change a contact in your fixed dialing listTurn on TTY support TTY supportSet options for dialing extensions About TTY supportAbout multiple phone numbers Switch the active phone numberMultiple phone numbers Phone optionsSort phone numbers or contacts on the Phone screen Hide or display your phone number when you make callsTurn off the prompt that appears before you delete items Reset a call timer Stop ending calls when you insert your device in the holsterCannot check my voice mail Phone troubleshootingCannot make or receive calls My phone number appears as Unknown in the phone applicationSome features are not available on my device Cannot make calls using a voice commandCannot make a conference call Message basics MessagesComposing messages Create a link for a PIN Sending messagesAdd a signature Delete the disclaimer from an email messageSend an SMS text message Send a PIN messageResend a message Send an MMS messageReply to a message Forward a messageManaging messages Delete a message Email messagesEmail message basics View messages in a specific folderFile an email message Delete the original text from a reply messageAdd, change, or delete an email message folder About email message filters Email message filtersOptions for email message filters Create an email message filterChange an email message filter Turn on an email message filterPrioritize email message filters Set an out-of-office reply Email message optionsDelete an email message filter Check spelling automatically before sending email messagesHide filed email messages Request delivery or read confirmation for email messagesView email messages in plain text format Stop loading pictures in Html email messagesStop forwarding email messages to your device Receive only the first section of long email messagesSend a PIN message PIN messagesAbout PIN messages Find your PINFind your SMS phone number SMS text messagesSMS text message basics About SMS text messagesStore SMS text messages on your SIM card Options for SMS text messagesTurn off AutoText for SMS text messages View more of the history in SMS text messagesTurn on cell broadcasting Set a wireless network type for sending SMS text messagesCell broadcasting About cell broadcastingRename a cell broadcast channel Stop receiving messages from a cell broadcast channelFind your MMS phone number MMS messagesMMS message basics About MMS messagesAdd an appointment to your calendar from an MMS message MMS message attachmentsAttach a media file to an MMS message Attach a contact or appointment to an MMS messageRequest delivery or read notification for an MMS message MMS message optionsAdd a contact to your contact list from an MMS message Save a media file from an MMS messageMessage list options Stop receiving MMS messages when roamingBlock MMS messages Change how a message list displays messages Set how long your device stores messagesHide sent messages Hide the new or unopened message indicatorAbout multiple message lists Use one message list or multiple message listsAdd a contact to your allowed sender list Block incoming messagesReset a blocked message counter Sign or encrypt a message MIME-protected messagesMIME-protected message basics About signing and encrypting messagesAdd a certificate from an attachment Attach a certificate to a messageDownload the certificate used to sign or encrypt a message Add a certificate from a messageView the certificate used to sign or encrypt a message Attachment indicators in S/MIME-protected messagesDigital signature indicators for S/MIME protected messages MIME-protected message statusChange your signing or encryption certificate Encryption status indicatorsMIME-protected message options Check the status of a certificate or certificate chainChange the default message classification Change the default signing and encryption optionAbout message classifications Change the size of S/MIME indicators in messages Cannot open an attachment in an encrypted message MIME-protected message troubleshootingAttach a PGP key to a message PGP protected messagesPGP protected message basics Encrypt a PGP protected message with a pass phraseAdd a PGP key from an attachment Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from a messagePGP protected message status Digital signature indicators for PGP protected messagesView the PGP key used to sign or encrypt a message Change your signing and encryption key PGP protected message optionsChange the encryption algorithms for PGP protected messages Change the size of PGP indicators in messagesPGP protected message troubleshooting Cannot send messages Message troubleshootingAm not receiving messages Cannot send SMS text messages Cannot file email messagesAm not receiving SMS text messages Some email message folders appear dimmed Some messages no longer appear on my deviceMessage or attachment does not appear or is truncated Html email messages do not appear correctlyCannot attach a file to an MMS message Cannot turn on cell broadcastingOpen an attachment AttachmentsAttachment basics About attachmentsSet font options for an attachment Stop downloading an attachmentOpen a link in an attachment View properties for an attachmentView tracked changes in a document View the table of contents in a documentDocuments SpreadsheetsChange the size of a column View the content of a cellSwitch worksheets View a list of worksheetsPresentations Media filesAbout vCard contact attachments VCard contact attachmentsZoom in to or out from a slide Save a slideSkipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Zoom in to or out from a picture Camera and video cameraTake a picture Pan a pictureSet picture quality Record a videoCamera and video camera options Change the picture sizeApply a color effect to pictures or videos Change the location for storing pictures or videosSome pictures that I take are blurry Camera and video camera troubleshootingCannot save pictures or videos Flash dims or turns offTransferring and downloading media files MediaAbout transferring media files Download a ring tone Receive a media file using Bluetooth technologySave a song or video from a web Send a media filePlay a song or video on a web Playing media files and recording voice notesDownload a Home screen background Play a media filePlay the next or previous song in a category Amplify the volumePause a media file Fast-forward or rewind a media fileImprove sound quality for media files Keep backlighting on when you play a videoCreate a standard playlist Managing media filesPlaylists About playlistsDelete a playlist Create an automatic playlistRepeat a playlist Rename a playlistMove a media file View properties for a media fileChange the amount of memory available for media files Rename a media fileUse a picture as the Home screen background Viewing picturesDelete a media file View a picturePan a picture Change the number of seconds between slides in a slide showView pictures by name Zoom in to or out from a pictureManaging pictures About media cards Media card and mass storage mode optionsMove a picture Delete a picture or picture folderEncrypt the files in the device memory and on a media card Format the device memory or a media cardView the amount of available memory About file encryptionTurn off the mass storage mode prompt Turn off mass storage modeTurn off media card support My device does not recognize my media card Media troubleshootingCannot play a song or video on a web Cannot open media filesLock the device Browser basics BrowserBrowsing web pages Stop loading a web Move back or forward a webRefresh a web Save a web page to a message listViewing, copying, and forwarding addresses Add a bookmark for a web Browser bookmarksViewing pictures and playing media files About bookmarks for web pagesAdd a bookmark folder for web pages Change a bookmark for a webSend a bookmark for a web Delete a bookmark for a webDelete a bookmark folder for web pages Web feedsFile a bookmark for a web Rename a bookmark folder for web pagesMark a web feed title as opened or unopened View web feed contentListen to web feed content Subscribe to a web feedDelete a web feed Change the default browser viewBrowser options File a web feedChange options for pictures and animation on web pages Change JavaScript optionsChange display options for web pages Set the character encoding for all web pages Change font options for web pagesClear a browser cache Set the default browser configuration About browser configurationsClear the browser history Manage browser security Browser securityAbout TLS About WtlsWtls options Add a trusted content serverBrowser push options Browser pushAbout browser push Turn off browser pushBrowser shortcuts Cannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device Set the date and time Date, time, and alarmDisplay a second time zone Turn on bedside clock modeSet options for bedside clock mode Change the clock faceUse the stopwatch Turn on the alarmSilence the alarm Change alarm notification optionsTime on my device is incorrect Set the timerChange timer notification options Date, time, and alarm troubleshootingContacts Personal organizerContact basics Delete a contact Add a pause or a wait to a phone numberView a contact Change a contactAdd a caller ID picture for a contact Customizing contactsAbout custom ring tones Assign a ring tone to a contactCreate a mailing list Mailing listsDelete the caller ID picture for a contact About mailing listsMultiple contact lists Turn off the prompt that appears before you delete items Contact list optionsSort contacts or tasks Change the display options for contactsCalendar Contact troubleshootingCalendar basics Schedule a meeting Schedule an appointment quickly in Day viewRecurrence fields Switch days in Day view Schedule an alarmOpen an appointment, meeting, or alarm Delete an appointment, meeting, or alarmMeetings View your calendar when responding to a meetingRespond to a meeting invitation Contact a meeting participant Check availability of meeting participantsChange the list of participants for a meeting Send an email message to all meeting participantsCreate a conference call meeting from your computer Conference call meetingsAbout conference calls Create a conference call meeting from your deviceEnter a conference call meeting Change the default calendar viewChange the default reminder time for calendar entries Calendar optionsChange the first day of the week Change the start and end time for daysChange the snooze time for reminders View tasks in a calendarChange how long your device stores calendar entries Hide free time in Agenda viewMultiple calendars Calendar shortcuts Change the default calendarTasks Calendar troubleshootingTask basics Send a task or memo Change a taskChange the status of a task Hide completed tasksDelete a task Task list optionsCreate a memo MemosMemo basics View the number of tasks or memos stored on your deviceDelete a memo Memo list optionsCategorize a contact, task, or memo CategoriesAbout categories Create a category for contacts, tasks, or memosCalculator Notification basics Notification profilesSilence your device Change a notification profileDelete a notification profile Prevent notification during callsLED notification Turn off Bluetooth connection notificationLED notification Custom notification Turn on wireless coverage notificationAbout custom notification Change a notification profile exception Change the order of notification profile exceptionsDelete a notification profile exception My device is vibrating more times than expected Notification profile troubleshootingAbout custom ring tones Assign a ring tone to a contactTyping basics TypingTurn on key tones Cancel a text selectionSet the default currency symbol Set the cursor speedArabic and Russian typing input methods Switch typing input methodsTyping input methods Change the typing input languageKorean typing input method Spelling checkerCheck spelling Change options for checking spelling Correct spelling while you typeCorrect spelling quickly while you type Check spelling automatically before sending email messagesAbout the custom dictionary Custom dictionaryChange a word in the custom dictionary Delete a word from the custom dictionaryStop adding items to the custom dictionary automatically Turn off AutoText for SMS text messages AutoTextAbout AutoText Create an AutoText entryDelete an AutoText entry Change an AutoText entryUndo an AutoText change Cannot check spelling Typing troubleshootingLanguage Change the input options for SureType technology Switch typing input methodsChange the voice dialing language Turn off the shortcut for switching typing input languages Change the shortcut for switching typing input languagesChange the display options for contacts Some characters do not appear correctly on my device Language troubleshootingBacklighting Display and keyboardDisplay options Add an application folder Set owner informationChange the display font About organizing applicationsDelete an application folder Change an application folderMove an application icon Hide an application iconTurn off trackball sounds Keyboard optionsAssign an application to a Convenience key Themes Display troubleshooting Accessibility optionsAssign a different application to the key 175 Search criteria SearchMessages, attachments, and web pages Search for messagesSearch for messages by contact or subject Manage message search resultsChange a saved search View a list of saved searchesDelete a saved search Manage contact lookup results Organizer dataSearch for organizer data Search for contacts in your organizations address bookSearch shortcuts About synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network SynchronizationAbout synchronization conflicts Synchronize organizer data over the wireless networkAbout backing up and restoring device data Prerequisites Restoring data over the wireless networkManage email reconciliation conflicts Manage data synchronization conflictsDelete all device data Synchronization troubleshootingDelete email messages over the wireless network Bluetooth technology basics Bluetooth technologyShare contacts with a paired Bluetooth enabled car kit Switch to a paired Bluetooth enabled device during a callRename a paired Bluetooth enabled device Bluetooth technology optionsDelete a paired Bluetooth enabled device Restrict outgoing calls Change the pairing name for your BlackBerry deviceMake your BlackBerry device discoverable Turn off a Bluetooth profile Turn off the prompt that appears when connecting or pairingBluetooth profiles Turn off automatic reconnection to Bluetooth enabled devices Cannot pair with a Bluetooth enabled device Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appearTurn off location aiding GPS technologyAbout GPS technology Get your GPS locationCannot use GPS technology GPS technology troubleshootingMap basics MapsShow or hide a layer on a map View a list of points of interest near a locationView points of interest on a map Track your movementMaps bookmarks NavigationFile a bookmark for a location or route Change a bookmark for a location or routeDelete a bookmark for a location or route Add a bookmark folder for locations or routesView status information at the top of a map Map optionsSet the GPS receiver that you use to track your movement Clear the map cacheGeotag pictures that you take Keep backlighting on when you track your movementView north at the top of a map Hide the tracking information at the bottom of a mapView a geotagged picture on a map Maps troubleshootingDiagonal lines appear on a map Respond to an invitation Turn on invitation passwordsBlackBerry Messenger Add a contactGroups Conversations Send a vCard contact attachment Add an emoticonSend a file to a contact Send a voice note to a contactClear a conversation Start a conferenceView conference participants Copy a conversationAvailability Receive notification when a contact becomes available Show when you are listening to an audio fileView properties for an application Switch applicationsApplications Add an applicationAbout updating the BlackBerry Device Software View the size of an application databaseUpdate the BlackBerry Device Software Cannot add applications Application troubleshootingAbout wireless coverage indicators Wireless network coverageFind information about wireless coverage indicators Turn off a wireless connectionTurn on wireless coverage notification Change the order of preferred wireless networks About the preferred wireless network listTurn off data service Verify the status of network connections and services Switch wireless networks manuallyAbout roaming About Wi-Fi profiles Wi-Fi connection settingsAbout connecting to a Wi-Fi network Connect to a Wi-Fi networkImsi Change the order of Wi-Fi profilesInstall a root certificate on your computer Switch Wi-Fi networks manuallyPrevent your device from connecting to a Wi-Fi network Delete a Wi-Fi profileChange a Wi-Fi profile Advanced Wi-Fi connection settingsWi-Fi profile connection options Wi-Fi profile security options Change your preferred network type UMA connection settingsWi-Fi profile IP and DNS options About connecting to a Wi-Fi network for UMACannot connect to a wireless network Wireless network coverage troubleshootingCannot connect to a Wi-Fi network Cannot synchronize a certificate Power, battery, and memory View the amount of available memory Format the device memory or a media cardBest practice Optimizing your device performance 228 Copy contacts from your SIM card to your contact list SIM cardAbout the SIM card phone book Add a contact to your SIM cardDelete a SIM card contact Change a SIM card contactStore SMS text messages on your SIM card Change the display name for a phone number About SIM card securityProtect your SIM card with a PIN code Change the SIM card PIN codeSecurity basics SecurityAdd a password to the password keeper Password keeperSet a limit for device password attempts About the password keeperHide passwords in the password keeper Set criteria for randomly generated passwordsView a password in the password keeper Change a password in the password keeperPrevent password copying Delete a password from the password keeperChange the password keeper password Copy a passwordEncryption About content protectionGenerate an encryption key Set content protection strengthProtect your device data About encryption keysTurn on memory cleaning Memory cleaningAbout content compression About memory cleaningCertificate basics CertificatesDownload a certificate from an Ldap certificate server Certificate properties View properties for a certificateView the certificate chain for a certificate View one type of certificate in the certificate listSend a certificate Delete a certificateRevoke a certificate Certificate status indicatorsCertificate status Change the trust status of a certificateCertificate revocation reasons Certificate optionsChange the display name for a certificate Add an email address to a certificate Certificate shortcuts PGP keysPGP key properties Download an updated PGP key from an Ldap certificate serverDownload a personal PGP key from the PGP Universal Server View properties for a PGP keyDelete a PGP key Send a PGP keyClear the PGP data cache Revoke a PGP key PGP key status PGP key status indicatorsCheck the revocation status of a PGP key Change the trust status of a PGP keyPGP key options Change the display name for a PGP key PGP key revocation reasonsPGP key shortcuts Connection options for Ldap certificate servers Certificate serversAdd a certificate server Change connection information for a certificate serverDelete a certificate server Key storesConnection options for Ocsp and CRL servers Send connection information for a certificate serverSynchronize the key store password with the device password Change the key store passwordChange when your device deletes the key store password Change the refresh rate for certificate revocation lists Turn off automatic backup of key store dataSmart cards About using a smart card with your deviceAbout two-factor authentication Turn on two-factor authenticationTurn off smart password entry About smart password entryImport a certificate from a smart card Prerequisites Using authentication certificates Switch smart password filtersUse a certificate to authenticate your smart card Change the PIN for a software token on your device Software tokensTurn off notification for smart card connections About software tokensPrerequisites Logging in to a VPN VPN settingsChange the user name and password for a VPN profile About VPN profilesChange the software token for a VPN profile About security self-testsVerify security software Third-party application controlTurn on safe mode Reset connection permissions for third-party applicationsSet permissions for a third-party application Interaction permissions for third-party applications Connection permissions for third-party applicationsData permissions for third-party applications Cannot unlock my device using my smart card Security troubleshootingCannot download a certificate Accept a service book Service books and diagnostic reportsService books About service booksDiagnostic reports Set a default recipient for diagnostic reports Wi-Fi diagnostic reportsCannot run or submit a diagnostic report Set a default recipient for Wi-Fi diagnostic reports About Wi-Fi diagnostic reportsSubmit a Wi-Fi diagnostic report Include advanced data in Wi-Fi diagnostic reportsClick Save 269 About BrickBreaker BrickBreakerBrickBreaker capsules Set the paddle speed Adjust the volumeBrickBreaker scoring Play BrickBreakerCheck the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web siteADN GlossaryEAP-SIM MMS SHA WML 278 Legal noticeUser Guide User Guide

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