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Blackberry 3980228 Language troubleshooting, Some characters do not appear correctly on my device

Models: 3980228

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User Guide

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Language troubleshooting

Some characters do not appear correctly on my device

The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.

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Blackberry 3980228 manual Language troubleshooting, Some characters do not appear correctly on my device

Contents

User Guide SWD-454228-0604041553-001 Contents 105 125 169 202 226 265 Phone shortcuts ShortcutsBlackBerry basics shortcuts Message shortcutsAttachment shortcuts Browser shortcuts Camera and video camera shortcutsMedia shortcuts Calendar shortcuts Map shortcuts Typing shortcutsSearch shortcuts User Guide Phone Phone basicsMake a call when the device is locked Dial using numbers or lettersSwitch applications during a call Place a call on holdAbout emergency calls About using a headsetEmergency calls Make an emergency callChange the default volume for calls VolumeAdjust the volume Improve sound quality during a callVoice mail Speed dialCheck a status using a voice command Make a call using a voice commandDial an extension using a voice command Voice dialingTurn off voice prompts Turn off choice lists for voice commandsSet the matching sensitivity level for voice commands Set playback options for voice dialingAbout conference calls Conference callsImprove voice recognition of numbers Make a conference callDisconnect a contact from a conference call Call logsSpeak privately with a contact during a conference call Leave a conference callChange call log notes View call logs in a message listAdd notes to a call log Send a call logTurn on call waiting Call waitingCall forwarding About call forwardingDelete a call forwarding phone number Add a call forwarding phone numberChange a call forwarding phone number About call blocking Change the call blocking passwordCall blocking Block callsTurn on fixed dialing Fixed dialingAbout fixed dialing Add a contact to your fixed dialing listChange a contact in your fixed dialing list Set the default country code and area codeSmart dialing Delete a contact from your fixed dialing listAbout TTY support TTY supportSet options for dialing extensions Turn on TTY supportPhone options Switch the active phone numberMultiple phone numbers About multiple phone numbersTurn off the prompt that appears before you delete items Hide or display your phone number when you make callsSort phone numbers or contacts on the Phone screen Stop ending calls when you insert your device in the holster Reset a call timerMy phone number appears as Unknown in the phone application Phone troubleshootingCannot make or receive calls Cannot check my voice mailCannot make a conference call Cannot make calls using a voice commandSome features are not available on my device Composing messages MessagesMessage basics Delete the disclaimer from an email message Sending messagesAdd a signature Create a link for a PINSend a PIN message Send an SMS text messageForward a message Send an MMS messageReply to a message Resend a messageManaging messages View messages in a specific folder Email messagesEmail message basics Delete a messageAdd, change, or delete an email message folder Delete the original text from a reply messageFile an email message Email message filters About email message filtersCreate an email message filter Options for email message filtersPrioritize email message filters Turn on an email message filterChange an email message filter Check spelling automatically before sending email messages Email message optionsDelete an email message filter Set an out-of-office replyStop loading pictures in Html email messages Request delivery or read confirmation for email messagesView email messages in plain text format Hide filed email messagesReceive only the first section of long email messages Stop forwarding email messages to your deviceFind your PIN PIN messagesAbout PIN messages Send a PIN messageAbout SMS text messages SMS text messagesSMS text message basics Find your SMS phone numberView more of the history in SMS text messages Options for SMS text messagesTurn off AutoText for SMS text messages Store SMS text messages on your SIM cardAbout cell broadcasting Set a wireless network type for sending SMS text messagesCell broadcasting Turn on cell broadcastingStop receiving messages from a cell broadcast channel Rename a cell broadcast channelAbout MMS messages MMS messagesMMS message basics Find your MMS phone numberAttach a contact or appointment to an MMS message MMS message attachmentsAttach a media file to an MMS message Add an appointment to your calendar from an MMS messageSave a media file from an MMS message MMS message optionsAdd a contact to your contact list from an MMS message Request delivery or read notification for an MMS messageBlock MMS messages Stop receiving MMS messages when roamingMessage list options Set how long your device stores messages Change how a message list displays messagesUse one message list or multiple message lists Hide the new or unopened message indicatorAbout multiple message lists Hide sent messagesBlock incoming messages Add a contact to your allowed sender listReset a blocked message counter About signing and encrypting messages MIME-protected messagesMIME-protected message basics Sign or encrypt a messageAdd a certificate from a message Attach a certificate to a messageDownload the certificate used to sign or encrypt a message Add a certificate from an attachmentMIME-protected message status Attachment indicators in S/MIME-protected messagesDigital signature indicators for S/MIME protected messages View the certificate used to sign or encrypt a messageCheck the status of a certificate or certificate chain Encryption status indicatorsMIME-protected message options Change your signing or encryption certificateAbout message classifications Change the default signing and encryption optionChange the default message classification Change the size of S/MIME indicators in messages MIME-protected message troubleshooting Cannot open an attachment in an encrypted messageEncrypt a PGP protected message with a pass phrase PGP protected messagesPGP protected message basics Attach a PGP key to a messageAdd a PGP key from a message Attachment indicators in PGP protected messagesDownload the PGP key used to sign or encrypt a message Add a PGP key from an attachmentView the PGP key used to sign or encrypt a message Digital signature indicators for PGP protected messagesPGP protected message status PGP protected message options Change your signing and encryption keyChange the size of PGP indicators in messages Change the encryption algorithms for PGP protected messagesPGP protected message troubleshooting Am not receiving messages Message troubleshootingCannot send messages Am not receiving SMS text messages Cannot file email messagesCannot send SMS text messages Html email messages do not appear correctly Some messages no longer appear on my deviceMessage or attachment does not appear or is truncated Some email message folders appear dimmedCannot turn on cell broadcasting Cannot attach a file to an MMS messageAbout attachments AttachmentsAttachment basics Open an attachmentView properties for an attachment Stop downloading an attachmentOpen a link in an attachment Set font options for an attachmentSpreadsheets View the table of contents in a documentDocuments View tracked changes in a documentView a list of worksheets View the content of a cellSwitch worksheets Change the size of a columnMedia files PresentationsSave a slide VCard contact attachmentsZoom in to or out from a slide About vCard contact attachmentsQuestion mark appears on a slide Attachment troubleshootingSkipped content bar appears in a document Pan a picture Camera and video cameraTake a picture Zoom in to or out from a pictureChange the picture size Record a videoCamera and video camera options Set picture qualityChange the location for storing pictures or videos Apply a color effect to pictures or videosFlash dims or turns off Camera and video camera troubleshootingCannot save pictures or videos Some pictures that I take are blurryAbout transferring media files MediaTransferring and downloading media files Send a media file Receive a media file using Bluetooth technologySave a song or video from a web Download a ring tonePlay a media file Playing media files and recording voice notesDownload a Home screen background Play a song or video on a webFast-forward or rewind a media file Amplify the volumePause a media file Play the next or previous song in a categoryKeep backlighting on when you play a video Improve sound quality for media filesAbout playlists Managing media filesPlaylists Create a standard playlistRename a playlist Create an automatic playlistRepeat a playlist Delete a playlistRename a media file View properties for a media fileChange the amount of memory available for media files Move a media fileView a picture Viewing picturesDelete a media file Use a picture as the Home screen backgroundZoom in to or out from a picture Change the number of seconds between slides in a slide showView pictures by name Pan a pictureManaging pictures Delete a picture or picture folder Media card and mass storage mode optionsMove a picture About media cardsAbout file encryption Format the device memory or a media cardView the amount of available memory Encrypt the files in the device memory and on a media cardTurn off media card support Turn off mass storage modeTurn off the mass storage mode prompt Cannot open media files Media troubleshootingCannot play a song or video on a web My device does not recognize my media cardLock the device Browsing web pages BrowserBrowser basics Save a web page to a message list Move back or forward a webRefresh a web Stop loading a webViewing, copying, and forwarding addresses About bookmarks for web pages Browser bookmarksViewing pictures and playing media files Add a bookmark for a webDelete a bookmark for a web Change a bookmark for a webSend a bookmark for a web Add a bookmark folder for web pagesRename a bookmark folder for web pages Web feedsFile a bookmark for a web Delete a bookmark folder for web pagesSubscribe to a web feed View web feed contentListen to web feed content Mark a web feed title as opened or unopenedFile a web feed Change the default browser viewBrowser options Delete a web feedChange display options for web pages Change JavaScript optionsChange options for pictures and animation on web pages Clear a browser cache Change font options for web pagesSet the character encoding for all web pages Clear the browser history About browser configurationsSet the default browser configuration About Wtls Browser securityAbout TLS Manage browser securityAdd a trusted content server Wtls optionsTurn off browser push Browser pushAbout browser push Browser push optionsBrowser shortcuts No browser is available on my device Browser troubleshootingCannot set up automatic synchronization for bookmarks Date, time, and alarm Set the date and timeChange the clock face Turn on bedside clock modeSet options for bedside clock mode Display a second time zoneChange alarm notification options Turn on the alarmSilence the alarm Use the stopwatchDate, time, and alarm troubleshooting Set the timerChange timer notification options Time on my device is incorrectContact basics Personal organizerContacts Change a contact Add a pause or a wait to a phone numberView a contact Delete a contactAssign a ring tone to a contact Customizing contactsAbout custom ring tones Add a caller ID picture for a contactAbout mailing lists Mailing listsDelete the caller ID picture for a contact Create a mailing listMultiple contact lists Change the display options for contacts Contact list optionsSort contacts or tasks Turn off the prompt that appears before you delete itemsCalendar basics Contact troubleshootingCalendar Recurrence fields Schedule an appointment quickly in Day viewSchedule a meeting Delete an appointment, meeting, or alarm Schedule an alarmOpen an appointment, meeting, or alarm Switch days in Day viewRespond to a meeting invitation View your calendar when responding to a meetingMeetings Send an email message to all meeting participants Check availability of meeting participantsChange the list of participants for a meeting Contact a meeting participantCreate a conference call meeting from your device Conference call meetingsAbout conference calls Create a conference call meeting from your computerCalendar options Change the default calendar viewChange the default reminder time for calendar entries Enter a conference call meetingView tasks in a calendar Change the start and end time for daysChange the snooze time for reminders Change the first day of the weekHide free time in Agenda view Change how long your device stores calendar entriesMultiple calendars Change the default calendar Calendar shortcutsTask basics Calendar troubleshootingTasks Hide completed tasks Change a taskChange the status of a task Send a task or memoTask list options Delete a taskView the number of tasks or memos stored on your device MemosMemo basics Create a memoMemo list options Delete a memoCreate a category for contacts, tasks, or memos CategoriesAbout categories Categorize a contact, task, or memoCalculator Notification profiles Notification basicsPrevent notification during calls Change a notification profileDelete a notification profile Silence your deviceLED notification Turn off Bluetooth connection notificationLED notification About custom notification Turn on wireless coverage notificationCustom notification Delete a notification profile exception Change the order of notification profile exceptionsChange a notification profile exception Assign a ring tone to a contact Notification profile troubleshootingAbout custom ring tones My device is vibrating more times than expectedTyping Typing basicsSet the cursor speed Cancel a text selectionSet the default currency symbol Turn on key tonesChange the typing input language Switch typing input methodsTyping input methods Arabic and Russian typing input methodsCheck spelling Spelling checkerKorean typing input method Check spelling automatically before sending email messages Correct spelling while you typeCorrect spelling quickly while you type Change options for checking spellingDelete a word from the custom dictionary Custom dictionaryChange a word in the custom dictionary About the custom dictionaryStop adding items to the custom dictionary automatically Create an AutoText entry AutoTextAbout AutoText Turn off AutoText for SMS text messagesUndo an AutoText change Change an AutoText entryDelete an AutoText entry Typing troubleshooting Cannot check spellingLanguage Change the voice dialing language Switch typing input methodsChange the input options for SureType technology Change the display options for contacts Change the shortcut for switching typing input languagesTurn off the shortcut for switching typing input languages Language troubleshooting Some characters do not appear correctly on my deviceDisplay options Display and keyboardBacklighting About organizing applications Set owner informationChange the display font Add an application folderHide an application icon Change an application folderMove an application icon Delete an application folderAssign an application to a Convenience key Keyboard optionsTurn off trackball sounds Themes Accessibility options Display troubleshootingAssign a different application to the key 175 Search for messages SearchMessages, attachments, and web pages Search criteriaManage message search results Search for messages by contact or subjectDelete a saved search View a list of saved searchesChange a saved search Search for contacts in your organizations address book Organizer dataSearch for organizer data Manage contact lookup resultsSearch shortcuts Synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network About synchronizationSynchronize organizer data over the wireless network About synchronization conflictsManage data synchronization conflicts Prerequisites Restoring data over the wireless networkManage email reconciliation conflicts About backing up and restoring device dataSynchronization troubleshooting Delete all device dataDelete email messages over the wireless network Bluetooth technology Bluetooth technology basicsSwitch to a paired Bluetooth enabled device during a call Share contacts with a paired Bluetooth enabled car kitDelete a paired Bluetooth enabled device Bluetooth technology optionsRename a paired Bluetooth enabled device Make your BlackBerry device discoverable Change the pairing name for your BlackBerry deviceRestrict outgoing calls Bluetooth profiles Turn off the prompt that appears when connecting or pairingTurn off a Bluetooth profile Turn off automatic reconnection to Bluetooth enabled devices My list of paired Bluetooth enabled devices does not appear Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device Cannot pair with a Bluetooth enabled deviceGet your GPS location GPS technologyAbout GPS technology Turn off location aidingGPS technology troubleshooting Cannot use GPS technologyMaps Map basicsTrack your movement View a list of points of interest near a locationView points of interest on a map Show or hide a layer on a mapNavigation Maps bookmarksAdd a bookmark folder for locations or routes Change a bookmark for a location or routeDelete a bookmark for a location or route File a bookmark for a location or routeClear the map cache Map optionsSet the GPS receiver that you use to track your movement View status information at the top of a mapHide the tracking information at the bottom of a map Keep backlighting on when you track your movementView north at the top of a map Geotag pictures that you takeDiagonal lines appear on a map Maps troubleshootingView a geotagged picture on a map Add a contact Turn on invitation passwordsBlackBerry Messenger Respond to an invitationGroups Conversations Send a voice note to a contact Add an emoticonSend a file to a contact Send a vCard contact attachmentCopy a conversation Start a conferenceView conference participants Clear a conversationAvailability Show when you are listening to an audio file Receive notification when a contact becomes availableAdd an application Switch applicationsApplications View properties for an applicationView the size of an application database About updating the BlackBerry Device SoftwareUpdate the BlackBerry Device Software Application troubleshooting Cannot add applicationsTurn off a wireless connection Wireless network coverageFind information about wireless coverage indicators About wireless coverage indicatorsTurn on wireless coverage notification About the preferred wireless network list Change the order of preferred wireless networksTurn off data service About roaming Switch wireless networks manuallyVerify the status of network connections and services Connect to a Wi-Fi network Wi-Fi connection settingsAbout connecting to a Wi-Fi network About Wi-Fi profilesChange the order of Wi-Fi profiles ImsiDelete a Wi-Fi profile Switch Wi-Fi networks manuallyPrevent your device from connecting to a Wi-Fi network Install a root certificate on your computerWi-Fi profile connection options Advanced Wi-Fi connection settingsChange a Wi-Fi profile Wi-Fi profile security options About connecting to a Wi-Fi network for UMA UMA connection settingsWi-Fi profile IP and DNS options Change your preferred network typeCannot connect to a Wi-Fi network Wireless network coverage troubleshootingCannot connect to a wireless network Cannot synchronize a certificate Power, battery, and memory Best practice Optimizing your device performance Format the device memory or a media cardView the amount of available memory 228 Add a contact to your SIM card SIM cardAbout the SIM card phone book Copy contacts from your SIM card to your contact listStore SMS text messages on your SIM card Change a SIM card contactDelete a SIM card contact Change the SIM card PIN code About SIM card securityProtect your SIM card with a PIN code Change the display name for a phone numberSecurity Security basicsAbout the password keeper Password keeperSet a limit for device password attempts Add a password to the password keeperChange a password in the password keeper Set criteria for randomly generated passwordsView a password in the password keeper Hide passwords in the password keeperCopy a password Delete a password from the password keeperChange the password keeper password Prevent password copyingAbout content protection EncryptionAbout encryption keys Set content protection strengthProtect your device data Generate an encryption keyAbout memory cleaning Memory cleaningAbout content compression Turn on memory cleaningDownload a certificate from an Ldap certificate server CertificatesCertificate basics View properties for a certificate Certificate propertiesDelete a certificate View one type of certificate in the certificate listSend a certificate View the certificate chain for a certificateChange the trust status of a certificate Certificate status indicatorsCertificate status Revoke a certificateChange the display name for a certificate Certificate optionsCertificate revocation reasons Add an email address to a certificate PGP keys Certificate shortcutsView properties for a PGP key Download an updated PGP key from an Ldap certificate serverDownload a personal PGP key from the PGP Universal Server PGP key propertiesClear the PGP data cache Send a PGP keyDelete a PGP key Change the trust status of a PGP key PGP key status PGP key status indicatorsCheck the revocation status of a PGP key Revoke a PGP keyPGP key revocation reasons PGP key options Change the display name for a PGP keyPGP key shortcuts Change connection information for a certificate server Certificate serversAdd a certificate server Connection options for Ldap certificate serversSend connection information for a certificate server Key storesConnection options for Ocsp and CRL servers Delete a certificate serverChange when your device deletes the key store password Change the key store passwordSynchronize the key store password with the device password Turn off automatic backup of key store data Change the refresh rate for certificate revocation listsTurn on two-factor authentication About using a smart card with your deviceAbout two-factor authentication Smart cardsImport a certificate from a smart card About smart password entryTurn off smart password entry Use a certificate to authenticate your smart card Switch smart password filtersPrerequisites Using authentication certificates About software tokens Software tokensTurn off notification for smart card connections Change the PIN for a software token on your deviceAbout VPN profiles VPN settingsChange the user name and password for a VPN profile Prerequisites Logging in to a VPNThird-party application control About security self-testsVerify security software Change the software token for a VPN profileSet permissions for a third-party application Reset connection permissions for third-party applicationsTurn on safe mode Connection permissions for third-party applications Interaction permissions for third-party applicationsData permissions for third-party applications Cannot download a certificate Security troubleshootingCannot unlock my device using my smart card About service books Service books and diagnostic reportsService books Accept a service bookDiagnostic reports Cannot run or submit a diagnostic report Wi-Fi diagnostic reportsSet a default recipient for diagnostic reports Include advanced data in Wi-Fi diagnostic reports About Wi-Fi diagnostic reportsSubmit a Wi-Fi diagnostic report Set a default recipient for Wi-Fi diagnostic reportsClick Save 269 BrickBreaker capsules BrickBreakerAbout BrickBreaker Play BrickBreaker Adjust the volumeBrickBreaker scoring Set the paddle speedSubmit a score to the BrickBreaker high score web site Check the high scores on the BrickBreaker web siteGlossary ADNEAP-SIM MMS SHA WML Legal notice 278User Guide User Guide