User Guide

Phone

Emergency calls

About emergency calls

If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically.

You can only make emergency calls by typing official emergency access numbers (for example, 911 or 112).

Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or interference issues.

Make an emergency call

Perform one of the following actions:

If your keyboard or BlackBerry® device is unlocked, from the Home screen, press the Send key. Type the emergency number. Press the Send key.

If your keyboard is locked, type the emergency number. Press the Send key.

If your device is locked, press the Menu key. Click Emergency Call. Click Yes.If your keyboard or device is locked or your device is in standby mode, type the emergency number. Complete the instructions on the screen.

Volume

Adjust the volume

To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.

To decrease the volume, press the Volume Down key on the right side of your device.

To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, press the Play/Pause/Mute key again.

Related topics

Amplify the volume using the audio boost feature, 104

Improve sound quality for songs, 104

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Blackberry 9300 Version: 5.0 Emergency calls, Volume, About emergency calls, Make an emergency call, Adjust the volume