TROUBLESHOOTING SUGGESTIONS (continued)
PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION | |
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WATER DRIPS OR FLOWS OUT | Foreign particles inside dispense valve | Remove valve coil, gently lift off valve | |
SPOUT WITH POWER OFF |
| dome and diaphragm, clean diaphragm | |
| Torn diaphragm in dispenser valve | Replace diaphragm | |
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| Defective dispense valve | Replace dispense valve | |
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| Inlet valve not completely closing | Clean inlet valve/diaphragm | |
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DISPENSES WATER, BUT NOT | Hopper empty | Refill hopper with product | |
PRODUCT |
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Hopper not engaged with auger motor | See OPERATION page 10 | ||
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| Defective product motor | Replace product motor | |
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| Loose wires | Check for loose wires | |
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| Broken hopper stub shaft | Replace stub shaft | |
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| Broken auger motor shaft pin | Replace pin | |
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| Flush switch not in UP position | Place switch in DISPENSE position | |
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DISPENSES COLD SERVING | Full initial heat up period needed | Allow enough time for initial heat up | |
| cycle 10 - 20 minutes | ||
| Heater or control board wires not | Connect wires | |
| connected |
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| Defective thermostat | Replace thermostat | |
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| Heater defective | Replace Heater | |
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| Control board defective | Replace cpntrol board | |
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DISPENSER DOES NOT START | Defective keypad switch | Replace keypad switch assembly | |
(DISPENSER IS HEATING) |
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Disconnected wires | Connect loose wires | ||
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PRODUCT PLUGS UP MIXING | "Dry Spots" occurring in the mixing | Increase water flow | |
FUNNEL | funnel |
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DISPENSER DOES NOT MIX OR WHIP | Defective whipper motor | Replace whipper motor | |
DRINK |
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Whipper blade missing | Replace whipper blade | ||
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| Loose whipper motor wire | Connect loose wires | |
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WISKERING ON PRODUCT ELBOW | Vacuum motor failure | Replace blower motor | |
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| Vacuum wheel clogged | Clean wheel | |
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| Vacuum inlet screan clogged | Clean inlet port | |
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UNPLEASANT TASTE (Burnt Plastic | Water tank needs neutralizing | Add 6 oz. pure lemon juice to water | |
taste in finished product) |
| tank, let stand over night, rinse with | |
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| clear water. Refill with water resume | |
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| normal use of unit | |
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15
