Trouble Shooting Guide
Problem
Solution
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| About STB |
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| Does not display any | Check the main power cable and check that it is plugged into a |
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| message on the front panel or | suitable power outlet. |
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| STB has no power. | Check whether STB is in Standby mode. |
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| No Picture | Ensure that the STB is switched on (see above). |
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| Check the video output port (VIDEO or RF OUT) is firmly |
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| connected to the TV or VCR. |
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| Check that you have selected the correct channel or Video |
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| Output on your TV. |
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| Check the brightness level of the TV. |
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| Poor picture quality | See "No Picture" above. |
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| Check the signal level, if this is low then try adjusting the |
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| alignment of your dish. |
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| No Sound | See "No Picture" above. |
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| Check the volume level of the TV and STB. |
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| Check the Mute status of the TV and STB. |
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| Remote Control does not | Point remote control directly towards the STB. |
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| operate | Check and replace batteries. |
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On-Screen Error Messages
No or Bad Signal
Check the LNB - replace LNB if necessary.
Check the cable from the LNB.
Check the position of the dish - realign dish if necessary.
If you are using a DiSEqC 1.0 switch, check that you have connected the LNBs to the correct connections on the switch.
Check the "Signal Strength" and the "Signal Quality" in the Signal Status menu.
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