Error Codes

Table 4

PROBLEM

 

CAUSE / SOLUTION

 

 

• Error 1

• Acceleration is too quick in the acceleration or reached speed phase.

 

 

 

• Possible causes: Motor drive defective or user pushing on the running belt for too long.

 

 

 

• Error 2

Running belt not following the speed required in the reached speed phase.

 

• Possible causes: Deck too sticky. Walk on deck for 15 minutes at 4 mph.

 

Motor drive board can be defective.

 

• Check speed sensor or optical disk.

 

 

 

• Error 11

Acceleration is too fast during acceleration phase.

 

• Possible cause: Defective drive board.

 

 

• Error 12

• Acceleration is too slow during acceleration phase.

• Possible causes: Deck too sticky.

 

 

• Walk on deck for 15 minutes at 4 mph.

 

Speed sensor problem.

 

 

 

• Error 21

In a deceleration phase, the speed slows too fast.

 

• Possible cause: Drive board defective.

 

 

 

• Error 22

In a deceleration mode, the speed slow down too slowly.

 

• Possible cause: Drive board defective, speed sensor problem.

 

 

 

• Error 23

There is an abnormal acceleration during the deceleration phase.

 

• Motor drive board is defective.

 

• Acceleration is too quick under 2 mph.

 

 

 

• Error 31

Possible causes: Motor drive defective or user pushing on the running belt for too long.

 

• Elevation motor values from potentiometer are out of range.

 

• Possible causes: Elevation motor is defective or uncalibrated.

 

• Perform an elevation calibration in the diagnostics menu.

 

• Motor drive board can be defective.

 

 

 

• Elevation

Elevation Motor not functionnal.

Motor

Elevation Motor not connected.

Error

 

 

 

 

 

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Bodyguard T560, T360 manual Error Codes, Problem Cause / Solution