Bodyguard T360, T560 manual Quick Troubleshooting Check List, Problem Possible CAUSE/SOLUTION

Quick Troubleshooting Check List

If you experience a problem during the normal operation of the T360 – T560, use the following troubleshooting table below. If you are unfamiliar or uncertain with basic diagnostic maintenance procedures, contact your Authorized Bodyguard® Dealer for diagnostics or repair of your T360 – T560.

Table 3

PROBLEM	POSSIBLE CAUSE/SOLUTION
• Computer will not light	• Unit is not plugged in. – Plug unit in.
up when power	• Power cord. – Check that power cord is functional; replace if necessary.
is turned ON.
	• Circuit breaker. – Reset the breaker.
	• Damaged motor circuit board. – Contact your Bodyguard® Dealer.
	• The belt is over tensioned. – Perform Belt Alignment.
	• The wires are not connected. – Remove the cover and connect the wires properly.
• Belt doesn’t turn.	• Magnetic key is not in place. – Insert the magnetic key.
• Elevation does not	• It is not calibrated. – Perform Elevation Calibration.
respond properly.	• The wire is not connected on the motor circuit board. –
	Connect the elevation wire to the circuit board.
• Motor drive does not	• It is not calibrated. – Perform Motor Check.
respond properly.	• The wire is not connected on the motor circuit board. –
	Motor wiring harness needs to be connected to the lower board.
• Motor turns backwards.	• The wires are reversed on the circuit drive. –
	Contact your Bodyguard® Dealer.
• Computer key(s) not	• Keypad may be damaged by liquid penetrating through the seal. –
responding to touch,	Contact your Bodyguard® Dealer.
or sticking.	• Excessive amount of cleaning solution used. –
	Use mild cleanser on damp cloth only when cleaning console and unit.
• Squeaking noise from	• Poly V-belt slipping. – Contact your Bodyguard® Dealer.
the motor.	• Motor brush noise excessive. – Contact your Bodyguard® Dealer.
• Belt tracks left	• Uneven floor. – Move the treadmill to an even floor.
and right.	• Rear roller not adjusted for sloped floor. –
	The rear roller needs to be adjusted. Perform Belt Alignment.
• Speed is not constant or	• The drive motor is not calibrated. – Perform Motor Check.
seems too fast or slow.	• The tension on the motor drive is too excessive. –
	Remove tension on the running belt. Perform Belt Alignment.
• Can’t get out at the end	• Elevation is not calibrated. – Perform Elevation Calibration.
of a program.
• Error log	• See table 4

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