ATM/POS Bridge

Troubleshooting en 33

 

 

7Troubleshooting

If you are unable to capture transaction data, follow these steps:

1.Check all cable connections.

2.Check the TCP/IP network connection with the ATM/POS Bridge. Ensure that the IP Address, Subnet Mask, and Gateway Address are valid and appropriate for the network.

3.If the recorder has established communication with your bridge and you cannot capture transaction data, use the simulation mode (refer to Section 5.2.1 System Menu, page 18) to send sample transactions to the recorder.

4.Check the COM port settings in the bridge. If the transaction data is being recorded, but displays the wrong characters, check the COM port settings. The language setting in the bridge must be the same as the recorder language setting. Refer to Section 5.2.1 System Menu, page 18.

5.Check that the ATM/POS license is enabled in the recorder, if necessary.

Bosch Security Systems, Inc.

Installation Manual

F.01U.171.816 1.0 2010.09

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Bosch Appliances DVRXEAP01 installation manual Troubleshooting
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DVRXEAP01 specifications

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