your needs.

8AFTERCARE

Veneered cabinet surfaces usually only require dusting. If you wish to use an aerosol cleaner, remove grilles first by gripping round the edges and gently pulling them away from the cabinet. Spray onto the cleaning cloth, not directly onto the product. Test a small area first, as some cleaning products may damage some of the surfaces. Avoid products that are abrasive, or contain acid, alkali or anti-bacterial agents. Do not use cleaning agents on the drive units. The grille fabric may be cleaned with a normal clothes brush whilst the grille is detached from the cabinet.

When replacing grilles, ensure that the pegs are correctly aligned with the receptacles in the cabinet before pushing into place.

We have chosen the finest wood veneers for the surface of the cabinet, but please be aware that, like all natural materials, the veneer will respond to its environment. Keep the product away from sources of direct heat such as radiators and warm air vents to avoid the risk of cracking. The wood is treated with an ultra-violet resistant lacquer to minimise changes in colour over time, but a degree of change is to be expected. This effect may be particularly noticeable where the area covered by the grille, or areas kept in shadow, change more slowly than other areas. Colour differences may be rectified by exposing all the veneer surfaces equally and evenly to sunlight until the colour is uniform. This process can take several days or even weeks, but may be accelerated by careful use of an ultra-violet lamp.

800D, 801D, 802D, HTM1D only

To replace the midrange grille, locate the central peg in the hole at the tip of the plastic centre plug fitted to the drive unit. Push the centre of the grille firmly, but do not force a misaligned peg as damage may result. The outer rim of the grille is held in place by spring tension in the spokes of the grille fret.

The painted surfaces of midrange heads and tweeter housings will benefit from the use of antistatic cleaner.

Avoid touching the drive unit diaphragms, especially the tweeter, as damage may result.

Due to the delicate nature of tweeter domes, we strongly recommend that you do not attempt to remove tweeter grilles.

Limited Warranty

This product has been designed and manufactured to the highest quality standards. However, if something does go wrong with this product, B&W Group Ltd. and its national distributors warrant free of charge labour (exclusion may apply) and replacement parts in any country served by an official B&W distributor.

This limited warranty is valid for a period of five years from the date of purchase or two years for electronics including amplified loudspeakers.

Terms and Conditions

1The warranty is limited to the repair of the equipment. Neither transportation, nor any other costs, nor any risk for removal, transportation and installation of products is covered by this warranty.

2This warranty is only valid for the original owner. It is not transferable.

3This warranty will not be applicable in cases other than defects in materials and/or workmanship at the time of purchase and will not be applicable:

afor damages caused by incorrect installation, connection or packing,

bfor damages caused by any use other than correct use described in the user manual, negligence, modifications, or use of parts that are not made or authorised by B&W,

cfor damages caused by faulty or unsuitable ancillary equipment,

dfor damages caused by accidents, lightning, water, fire heat, war, public disturbances or any other cause beyond the reasonable control of B&W and its appointed distributors,

efor products whose serial number has been altered, deleted, removed or made illegible,

fif repairs or modifications have been executed by an unauthorised person.

4This guarantee complements any national/regional law obligations of dealers or national distributors and does not affect your statutory rights as a customer.

How to claim repairs under warranty

Should service be required, please follow the following procedure:

1If the equipment is being used in the country of purchase, you should contact the B&W authorised dealer from whom the equipment was purchased.

2If the equipment is being used outside the country of purchase, you should contact the B&W national distributor in the country of residence who will advise where the equipment can be serviced. You can call B&W in the UK or visit our web site to get the contact details of your local distributor.

To validate any claim under the warranty, you will need to produce the original sales invoice or other proof of ownership and date of purchase.

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Bowers & Wilkins DS8S owner manual Limited Warranty, 8AFTERCARE, Terms and Conditions, How to claim repairs under warranty