SECTION XI: TROUBLESHOOTING GUIDE

Main power light is not lit.

Make sure that water heater is plugged in.

 

 

 

When the switch is on, is there 120VAC between L1 and

 

N on the terminal block? If not, then check for loose

 

 

wire connections on the “Power Switch Wire Harness.”

 

If connections are ok, then replace the switch.

 

 

 

If there is voltage between L1 and N then the light on

 

the switch is burnt out. Replace switch

 

 

Thermostat does not call for heat

Make sure that the temperature of the tank is cool.

 

 

If the thermostat does not call for heat, then check the

 

REFERENCE

 

 

 

PRIMARY voltage across the “Transformer”. If there is

 

voltage across the PRIMARY, then check the voltage

 

across the SECONDARY leads of the “Transformer”.

 

 

Install a jumper wire from

.O. terminal to

the COM

 

terminal on the “Thermostat PC Board.”

If

the

 

thermostat calls for heat after installing a jumper wire

 

then check the “Thermostat Sensor Probe” leads for

 

proper resistance with an OHM meter (See appendix A).

 

If sensor reading are not correct, replace “Thermostat

 

Sensor Probe.”

 

 

 

 

If the sensor readings are correct, then check

 

“Potentiometer” for the proper resistance.

If

the

 

readings are correct, then replace the “Thermostat PC

 

Board”, otherwise replace the “Potentiometer.”

 

 

Ignition module “Power” LED is not lit

Check for 120 VAC at the ignition module on “120

 

VAC IN.” If there is voltage, then replace the ignition

 

module.

 

 

 

 

If there is not any voltage, check the voltage across the

 

transformer as previously described.

 

 

Blower does not energize

Is the “Vacuum Switch” (air intake switch) N.C.? If no,

 

then check the hose and see if it is filled with

 

condensate. If the hose is not filled with condensate,

 

then replace vacuum switch. If filled, empty hose.

 

 

Is the “Pressure Switch” (exhaust pressure switch) N.O.?

 

If no, then check the hose and see if it is filled with

 

condensate. If the hose is not filled with condensate,

 

then replace pressure switch. If filled empty hose.

 

 

Is the “Collector Limit Switch” N.C.? If no, then reset

 

switch. If this switch trips

more than 3 times,

call

 

service.

 

 

 

 

If all items above are ok, then replace the blower.

 

 

 

 

Ignitor does not glow

Is there voltage to the “Hot Surface Ignitor”?

Check for

 

120VAC to the ignitor from the ignition module.

 

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Bradford-White Corp EF Series warranty Section XI Troubleshooting Guide, Reference