Briggs & Stratton 100, 200 Problem, Cause, Correction, Troubleshooting, power, five minutes, not transfer to utility, transfer and retransfer, not transfer to generator

Troubleshooting

Problem		Cause	Correction
Automatic transfer switch does		1.Generator breaker open.	1.Reset generator circuit breaker.
not transfer to generator		2.Generator voltage not acceptable.	2.Refer to generator manual.
		3.Generator disconnect circuit breaker open	3.Reset generator disconnect circuit
		in transfer switch.	breaker in transfer switch.
Automatic transfer switch does		1.Utility disconnect circuit breaker open in	1.Reset utility disconnect circuit breaker
not transfer to utility		transfer switch.	in transfer switch.
		2.Utility voltage not acceptable.	2.Wait for utility voltage to return
			to normal.
Generator is still running after		Engine cool down period.	Engine should stop after 1 minute.
switch transfers to utility
power
Generator or supervised loads		1.Remote modules are not	1.Five minute delay timer has
(air conditioner, etc..) are		operating correctly.	not expired.
operating improperly when		2.Too much load on generator.	2.Decrease load to generator.
generator is supplying power		3.Current transformer not connected.	3.Contact local authorized service center.
		4.Broken current transformer.	4.Contact local authorized service center.
		5.Communication lost due to power line	5.Verify fluorescent ballasts are rated for
		noise.	residential use only. If not, replace
		REPRODUCTION	with residential ballast.
			Install noise filter in series and close
			to problematic device.
			Rewire remote module to opposite
			power line (L1 or L2) from that of
			problematic device.
		6.Communication lost between transfer	6.Contact local authorized service center.
		switch and Symphony II control boards.
Generator is still running after		1.Minimum engine run time has not elapsed.	1.Wait five minutes for transfer switch to
utility power is restored			retransfer to utility power.
		2.Fuse(s) in transfer switch is defective.	2.Contact local authorized service center.
NOT
Relay modules do not close after 1.Too much load on generator.			1.Decrease load to generator.
five minutes		2.Communication interruption.	2.Reset utility disconnect circuit breaker
	FOR		in transfer switch and wait five
			minutes (turn OFF breaker for ten
			seconds then turn it back ON).
		3.Priority set to 9 or 10.	3.Appliance will not turn on during
			standby power. Contact local
			authorized service center to change
			priority setting.
Relay modules do not open during Communication interruption.			Contact local authorized service center.
transfer and retransfer
Symphony II system control board 1.TxRx and TxRx GND communication			1.Contact local authorized service center.
status LED does not change		wires are not connected between the
illumination blinking pattern		generator and transfer switch.
for utility or generator power.. 2.TxRx and TxRx GND communication wires			2.Contact local authorized service center.
		are connected incorrectly between the
		generator and transfer switch.
		3.TxRx and TxRx GND communication	3.Contact local authorized service center.
		wires affected by electrical noise
		interference.

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