NO RESPONSE/BUSY
NOT REGISTERED
PRINTER FAULT
TOP COVER OPEN
The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.
You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See pages
The print head has overheated. Unplug the FAX/ MFC and wait 30 minutes for it to cool.
The top cover is not closed completely.
If You Are Having Difficulty with Your FAX/MFC
If you think there is a problem with your FAX/MFC, make a copy first. If the copy looks good, the problem is probably not your FAX/MFC. Check the difficulties below and follow the troubleshooting tips.
Printing or Receiving Faxes
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off
If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at
Vertical Black Lines When Receiving
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at
Phone Line or Connections
FAX/MFC Does Not Answer When Called
Make sure the FAX/MFC is in the correct receiving mode for your setup (either FAX, FAX/TEL or TAD). Check for dial tone. If possible, call your FAX/MFC to hear it answer. If there is still no answer, check the telephone line cord connection. (See Connecting the Machine, page
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