Sending Faxes | Brother 580MC, 660MC guide

Telephone Answering Device (TAD) Does Not Answer When Called

Connect the telephone line cord from your TAD to the back of the FAX/MFC, in the jack labeled EXT. Make sure the TAD is set to answer calls. (See Connecting an External Telephone Answering Device (TAD), page 2-8.)

No Dial Tone on the Handset

Press Speaker Phone— OR—Lift the handset. If you don’t hear a dial tone, check telephone line cord connections at the FAX/MFC and wall jack. Check that the handset is connected to the FAX/MFC’s handset jack. Test the wall jack with another single line telephone. If there is no dial tone at the wall outlet, call your Telephone Company.

The Caller ID does not display after the Call Waiting Signal

The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfere with it. When you hear the Call Waiting signal, ask the other party to hold while you answer the call. Then stop speaking until you see the Caller ID on the LCD.

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE. (See Resolution, page 6-3.) Make a copy to verify the FAX/MFC’s scanner operation.

Dialing Does Not Work

Check all line cord connections, and make sure the curled handset cord is not in the EXT jack.

Check power cord connection.

Send a manual fax by pressing Speaker Phone— OR—Lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing Start.

Vertical Black Lines When Sending

Use your FAX/MFC to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the top cover and check the original path. Clean the scanner’s white tape and the glass strip under the tape using isopropyl alcohol and a lint-free cloth. (See page 13-7.)

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Brother 580MC, 660MC owner manual Sending Faxes

Contents

SWNER’O Lanuam If You Need to Call Customer Service For Customer Service Frequently Asked Questions FAQsBrother Numbers Brother fax-back system PC402RF Ordering Accessories and Supplies Trademarks For USA and CanadaCompilation and Publication Notice What to do if you think your Product is defective Exchange Service Limitations What to do if you think your Product is defective Vii For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Making Copies Setting Up the MFC 660MC Computer to Work Together 14-1 Specifications Index Remote Retrieval Access Card Introduction Using This ManualAbout FAX/MFC Finding Information Fax Tones and Handshake ECM Error Correction Mode 18 17 14 13 FAX 580MC and MFC 660MC Control Panel Overview Choosing a Location Location and Connections Packing List AssemblyAttach the paper wire extension Loading the Paper Attach the paper trayAttach the output paper support Acceptable Paper Connecting the MachineConnections Two-Line Phone System Special Line ConsiderationsRoll Over Phone Lines Converting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on Your Phone LineIf you are installing the FAX/MFC to work with a PBX Sequence Connecting an External Telephone Answering Device TAD Outgoing Message OGM Connecting an External TelephoneConnections 3On-Screen Programming Function ModeUser-Friendly Programming Alternating Displays English Function Selection TableLOW Toll Saveroff DELAY04Letter OFF Interval Interrupt FAX/MFC Voiceon Setting Date and Time 4Initial SetupSetting Station ID Getting Started Details for Entering Text Setting Tone/Pulse Dialing Mode For Canada OnlyInserting spaces Making corrections Special characters and symbols Setting Up Your Area Code For USA OnlyRepeating letters Area Choosing the Handset Volume Setting Beeper VolumeVolume Amplify OFF Volume Amplify ON-TEMPORARY Setting the Ring Volume Setting the Speaker VolumeSetting Volume Amplify Memory Storage Basic Receiving Operations 5Setup ReceiveSelect Answer Mode To select or change your Answer Mode Setting Ring DelayFAX only FAX/TEL Manual Mcmsg CTR Press Easy Receive Printing a Reduced Incoming original Setting Paper SizeReduction Recommended Reductions Advanced Receiving Operations For FAX/TEL Mode OnlyOperation from External or Extension Telephone Changing Remote Codes MF Link Setting Multi-function Link Mode For MFC 660MC OnlyPolling Automatic Document Feeder ADF 6Setup Send Press Function/Set, 3 Memory TXMemory TXON? Basic Sending Operations ResolutionContrast Press Function/Set , 3 Delayed Fax Overseas ModeSetting Up for Polled Transmit Advanced Sending Operations Waiting Canceling a Scheduled JobCancel JOB More Advanced Features Call Brother fax-back system Storing Numbers for Easy Dialing 7Auto Dial Numbers and Dialing OptionsStoring One Touch Dial Numbers Press Function/Set, 6 Enter & SET Storing Speed Dial NumbersSPEED-DIAL? # Setup Groupgo Setting Up Groups for BroadcastingChanging One Touch and Speed Dial Numbers Select ONE-TOUCH Manual Dialing Dialing OptionsOne Touch Dialing Speaker Phone Speed Dialing Dialing Access Codes and Credit Card Numbers Redial SearchAnswering Calls with the Speakerphone BroadcastingPage Custom Features 8Telephone ServicesDistinctive Ring Registering the Distinctive Ring Pattern Caller ID Log Caller ID Viewing the Caller ID Log Printing the Caller ID LogDialpress Start Returning a Call from the Log Caller ID LOG Press Start KEY Registering a Caller ID NumberCompany Clearing a Caller ID Stored in Memory Registration with CallManage CallManage For USA OnlyCall Waiting Caller ID L E P H O N E S E R V I C E S 9Message Center Message Center ModeFlexible Memory Settings Message Storage Recording Message Center Outgoing Message Setting Up the Message CenterSetting Message Storage Message Indicator Activating Message Center ModeListening to Outgoing Message OGM Erasing Outgoing Message OGM Backup Printon Backup Printing OptionPlaying Voice Messages Printing a Fax Message To erase voice messages individually Setting Maximum Time for Incoming MessagesErasing Messages ICM Recording Monitor Setting Toll SaverRecording a Conversation Fax Forwarding/Paging Programming Paging Number Programming a Fax Forwarding NumberFWD# Press 9 0 to reset the FAX/MFC when you finish ICM Remote CommandsMSG CTR OGM T OGM Voice FAXMSG CTR FAX/TEL E S S a G E C E N T E R Copy Functions 10 10Making CopiesMaking a Single Copy NO.OF COPIES01 Then Copy or SET Then Copy or SET Multi Copysort Sort P.01 FNE 11 11Printing Reports FAX/MFC Settings and ActivityRECEIVE, Setup SEND, Print Reports Activity Report Interval Transmission Verification Xmit ReportINTERVAL? Press Function/Set, 7 Standard Telephone and FCC Notices 12 12Important Information 12 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions 12 4 I M P O R T a N T I N F O R M a T I O N Error Messages TroubleshootingChange Cartridge Check Paper Press Start KEY Printout is jammed YES Machine Error Press Stop KEY COMM.ERROROriginal is jammed Connection Fail Disconnected Document JAM FAX/MFC Does Not Answer When Called Vertical Black Lines When ReceivingIf You Are Having Difficulty with Your FAX/MFC Printing or Receiving Faxes Sending Faxes Handling Incoming Calls Cleaning the Print Head Routine MaintenanceCleaning the Scanner Replacing the Print Cartridge PC Configuration Requirements Before You Install Multi-Function LinkPackage Contents Connecting the MFC 660MC to Your PC Install Multi-Function Link Software Choosing the Software to InstallOn-Line Documentation Product Support Overview of Basic Steps Installing the Multi-Function Link SoftwareInstalling the Brother Software Page Viewing On-Line Documentation Running the Brother Software Introduction Sending a Quick Fax Sending a Fax from Your PCMulti-Function Link ScanSoftTM PaperPort Sending a Fax from the Main Menu Sending a Fax from a Windows Application Before You Begin Checklist for the MFCReceiving Faxes into the PC On your PC Viewing Received Faxes Scanning Options ResolutionScanning a Document Image Type Scanning into the PaperPort ViewerContrast For FAX 580MC Only 16 16Multi-Function Link option Resolution Specifications Check Paper COMM. ErrorConnection Fail Disconnected TEL.INDEX List On-Line Documentation 14-5 On-Screen Programming TOP Cover Open User Settings Report N D E Remote Retrieval Access Card E M O T E R E T R I E V a L a C C E S S C a R D Visit us on the World Wide Web